Central Machine Works — Restaurant in Austin

Absolutely appalling, on so many levels!!

Booked and paid a deposit for a space in the outside area for a pre-wedding party, 18 months in advance, only to have them cancel on us at the last minute as another group was “going to pay them more”.

No discussion about it, just a straight up cancellation despite the contract we had in place for the best part of 2 years.

We explained that we had 100 people coming into town for the event and no time to arrange a new venue, and their response was that we could change the date of our event to the next evening as “our guests would still enjoy it”.

We explained that the next day was, in fact, our wedding day so we needed to keep the original date then, the next thing we know, our deposit had been refunded to our account. No further communication from them on any level.

This brewery values a little bit of extra profit over any form of customer service or satisfaction, and are more than happy to cancel on you no matter how it may impact you.

They will also offer no apology for cancelling, and are not at all concerned with the reason for your event, even if it is in the lead up to your wedding.

Please avoid at all costs, and do not trust them with any form of event you may be looking to host.

There are so many amazing breweries in Austin, this is not...

I went to Central Machine Works on Friday the 15th for a live music event. I was drawn in by a very interesting building, I was informed by the security guard that it was a refurbished airplane hanger. Sadly this is where the good service ended. I had to wait close to 20 minutes in line to get a draft beer. After waiting this insanely long wait time I was met by a server, She was a late 20s early 30 year old women average height maybe 5’5-5’7 dark brown or black hair. She was extremely short and snappy with me making no effort to be acquainting. Then the first time she tried to run my card it didn’t go through. ( I had to notice it hadn’t worked when she flipped the tablet expecting a tip). She then proceeded to rip the beer out of my hand and start to leave with it. That is when I stopped her and told her to ring it up again. Low and behold it worked but I was left with a sour taste in my mouth. I don’t know if it’s management policy to handle payment issues like that or they just hire incompetent bartenders but I urge they change that as every time there computer or someone’s card has an issue they are going to end up with a very upset customer. I won’t be returning here. I don’t recommend you do either unless you want to wait 20 minutes for a...

Large & spacious! A good sized parking lot directly behind it allows for an easy in and out. It was warm and humid, but the massive industrial fans kept it plenty refreshing inside. Part of the brewery system is open in the front of the room right by the kitchen - which is exceedingly fast! Bartenders were friendly and gave a no-hassle swap when their 'hoppy' old fashion turned out to be too sweet. They were out of espresso and vodka I believe, which made the menu that much smaller... To be fair everyone is experiencing a short of some kind right now (boba tea tapioca pearls, anyone?!) Live music sounded great even while indoors. The letdown came when our moderately sized party couldn't find indoor seating to accommodate. We had about 4 people more than the open table we found could seat, even though there were 5 large, empty tables all night long that were simply marked 'reserved'. Unable to find out if the group(s) hadn't showed up, or were somehow coming even later than we stayed - it felt kind of silly to cut off prime seating that had no sitters for over 3 hours. We weren't the only ones feeling that way either. Overall the drinks are good, and the Blue Collar beer is a really nice, mild drink that can be...