High 5 Entertainment — Restaurant in Austin

here is what you need to know before coming to this location

it was a hit or miss experience and that appears to be the commonality of the reviews left here but I'm going to be a little merciful with my review on this one

this location actually used to be called The Good night where I would come to watch basketball while drinking unique Dr pepper sugar cane original recipe on tap that had a unique crisp flavor to it and it made it nice unique spot well occasionally taking advantage of bowling and some of the other various games

at that time they even had unique foods such as venison and other various meals and very hospitable customer service

now let me bring it to today and how it varies here

what's different is to have acts throwing they have various other games they expanded to the back a more professional meeting room

bowling alley is still about the same and the bar area and dining area in the front is still the same with all the flat screen TVs with a stream whatever sports games you want to watch

but no more Dr pepper original sugarcane on the tap so I settled for an $8 cherry slurpee

And yes that is $8 Jerry icee slurpee so again choose wisely what you want here cuz again the pricing for here for the food and drinks and even the wings is going to be not the highlight of what you want to focus on but more so the advantage of the location to play games and bowl and enjoy sports games

that being said The staff were friendly hospitable gave me the business card and info about the meeting room and how to reserve it and willing to increase the volume on a MBA game finals I wanted to watch

they're already wrapping up for tonight after a private party and that appears to be another pattern here is they don't really have a way and they're not really set up to put out wind or closed to the public for private events where you can book the entire place for a private event

in addition while the customer staff were doing the best keep the place cleaned and were cleaning up to wrap up for the night and definitely kept a place spotless and clean on my experience there they did let some people know who arrived just after 9:00 that they were not doing food anymore

some people left some people stayed and then there were some people just enjoying gaming and bowling it was a very lax crowd tonight for Wednesday night here which again I was fine with and enjoying my drink and NBA game and getting info about coordinating to preserve a room

at being said I can see though where some of the complaints and then some of the compliments you come through in this place cuz they also have specials on Sunday where kids eat free with an adult entree something that they really need to advertise right up front more and maybe even advertise even more cuz I could see where this could be a family-friendly venue or you could definitely get your mileage on food and games but the family here on an afternoon or evening

that being said I really can't speak to anything else on the venue at this point over saying my overall experience personally was a positive one and bartender did a great job making sure to check in on me and make sure I was all right and got everything I needed

which worked fine for me cuz I was just coming to a place to watch the NBA game to a drink relax finish up some work on my phone If you text messages and emails and call it a night notice they have Wi-Fi and outlets as well so that is one other advantage you want to notate and also definitely handicapped accessible but the ramp to get up unless you come in from the long way side through the sushi and grill tatsumi next door so keep that in mind as well and/or come from the ramp from the Office Depot side and the east side of the building

that being said one of the other things they apparently do during the week did you ever you can request karaoke and/or virtual...

As someone who has worked in customer service for over 20 years, I have learned to smell out establishments that are rotting from within, and this place smells of death after only a month in operation. I jumped ship, in part because Hawaiian Joe, my “bar manager” helped the upper management chisel me out a measly $10, but also because the promised business never materialized. At least 1 in 8 people who walk in look around and leave. Perceptive folks. It seems ownership thought there was no conceivable way throngs of people wouldn't flock in. Whoops!

The only good thing is the bartenders -- they are solid folks in a losing situation.

From the get go, High 5 was unable to pay their employees the promised amount because business is so poor, a fact we only discovered when our paychecks came. Disenfranchising your hard working employees is just lame, especially when it only costs the establishment about $600 a month more to pay us what they promised. That is troubling.

They are not even fully stocked as a restaurant -- someone ordered hot tea yesterday and I was handed a sample pack of 6 tea bags (with one already missing) to serve the customer, and we had no way to provide a single serving of hot water to the customer. Pretty basic stuff.

The bar also hasn't been restocked in 4 weeks, and is running out of bare essentials like pineapple juice and Topo Chico. So many corners are being cut I am surprised the building isn't round! These all suggest a joint that is hanging on by a financial thread, and might just shut down at a moment's notice, your planned event be damned. I imagine the investors are getting a bit testy at this point!

Located where the Goodnight failed, they have embraced the same losing ethos that seems to permeate the property like a dark miasma. Book your party here with great care -- if you wanna go bowling, why not just hit up Dart Bowl, where it is cheaper, just as groovy, and isn't going to fold on you when you have a busload of employees, friends, or family expecting a good time.

Also, note that most if not all the reviews here are from High 5 associates, including one that seems to be from the owner, Scott...

We recently had our company event at the Anderson location. I worked with Katie on planning my event of 80+ people. She made everything very simple and easy to understand. All my questions and emails were answered in a timely manner. We ended up renting out the entire building for 4 hours and having a run of the place. It was great. Everyone got to enjoy all the amenities. Everyone enjoyed the axe throwing, VR, Top Golf VR, the bowling lanes and all the other added bonuses that were available. We included a buffet and drink package as well. The food was delicious and the drinks were even better. The staff at this location was amazing. Jerry helped us out with all our AV needs for our presentation. Thanks Jerry!! The bar staff did an amazing job. The drinks were great and no one ever really waited to get a drink in their hand. Matt, Jake and Annie you guys really made our event. Those old fashions were a hit! I appreciate how attentive you were and the courtesy and kindness you showed me through out the day. A member of management who stood out as well was Cartrell. I appreciate the great customer service and for checking in with me to make sure things were going smoothly. Many employees have requested for all our events to be at your location. Thank you to management, the cooking staff and everyone who contributed to making our event such a success. If the big bosses let me, I will definitely use this location for our next corporate event. Best of luck guys and keep up the...