Jack in the Box — Restaurant in Austin

This Jack in the Box at 8630 N Lamar Blvd, Austin, TX 78753 and the one at 6419 Airport Blvd, Austin, TX, 78752 are both not supportive of the Jack in the Box APP. These two franchises seem to hate having to use the APP as if it was forced on them by Jack in the Box headquarters. The customers don't feel appreciated for providing business to Jack in the Box. There are plenty of other companies that have a good APP system that works and enjoy the extra income the APP brings in. Also, this store is often closed when they should be open. You see them lounging around inside the store and all their vehicles are parked in the parking lot but they don't want to work. The hours don't match online store hours , the hours don't match APP hours. I have ordered on the APP but they say their computer system is down. I show them the APP order on my phone and they still refuse to make my order. I use to work at Jack in the Box. The computers go down at 4 AM. They milk this time at 4 AM for as long as they can when they should be cleaning. Must be nice to get paid from 4 AM-7AM and do nothing. The computers don't affect the ability to make my order if I have the APP order receipt. They have pretty much stole my money. Theft. Jack in the Box is one of the worst experiences in the food industry. The area is a very busy place to have such poor service. The food trucks are getting the business as they should. -Do not go to this Jack in the Box or any Jack in the Box. They haven't upgraded their systems to current times. Anyhow, I should stop going here and so should you. I think they will eventually go out of business here. They are a failure in the community. They made their profit. Soon, the community won't support them. This franchise should have had APPs a long time ago. What is the advantage of a franchise if they operate worse than a mom and pop shop. Go to the mom and pop shop or food truck instead. They appreciate your business. I went at 635 AM to 8630 N Lamar they were lounging around would not answer speaker at all or acknowledge me at window and went again same day at 749 AM on Sunday 07/18/2021 for order # 00902132 this time they refuse to make my order even after showing them APP order on phone. They also don't answer store phone. They just don't want to work. They were indifferent and took my money. No Food, take money, terrible customer service. Management paying employees to lounge...

Jack in the box in mid of a Latino neighborhood with real tacos plus this jack in the box don't have free electric outlets with purchases either. They've all been capped over due to something that looks like a bum but probably most of a street beats trying sour someone else's successful and sufficient neighborhoods. I'm just saying where all the negro bums come from , stealing tips from local taco stands even ones like la gortita that feeds them without them asking type of gratitude's. How far is the black community from here. No soul foods looking out? Yet the most of a and prince hall freemasons out here hating on happiness . Just saying I paid for mines so where's my open in door outlet to charge my phone I be using GPS travel, travel music, business and personal calls. Phuk em run em off or give it up jack n the box the tacos and other foods offered here is far better and reasonably priced on a few dishes one may get and eat and be...

I have been to this jack in the box several times now. I use the app to order and then go and pick it up. This convenience combined with it Being open 24 hours is awesome. I work overnights in the area and I usually am ordering 1am to 4am. Every single time I have picked up food from this location, it has been excellent. I expect a certain level of mediocrity when picking up fast food at 3am in the middle of the week. This particular jack in the box has shattered that expectation. This place is so on point that the "tacos" look like the picture! Sandwiches are out together perfectly. My order has always been correct. The people working have been amazing as well; It completely blows my mind.

If you like the "idea" of Jack in the box, but other locations have soured the franchise in your eyes. Then come to this location and give the brand a...