The Bistro — Restaurant in Austin

They get two stars because of three things: price, service, & hours. I travel a lot for my job and I stay at Courtyards most of the time. I am very accustomed to my home away from home. All the Courtyards are the same in look and the bistro is no exception. During my stay I wanted to grab a late breakfast. I got down to the lobby at around 1015am. By the time I was greeted it was 1030 and I was told the Bistro is closed. I have never had that experience. Most Bistros are open 24 hours. This is also by the airport so I am not sure how it makes sense to have those set hours. The price here is always insane for what you get, but when the attitude of the "server" is poor combined with the price at the Bistro.... The hours really sealed the deal. I will not be staying at this location again and am starting to find that Hilton hotels serve their regular guests better. The price to stay at this hotel is $40 more than a courtyard 4 miles away with a bistro that is open 24 hrs. One last thing, they just added the bistro 2.0 to this place so the menu is new and now there is a bar as well. If this is how they launch something new then I see many more ratings...

What a lousy experience. I ordered oatmeal and an açaí bowl. 15 minutes later I was told they didn’t have the ingredients to make the açaí bowl. So I instead ask if I can have the avocado toast instead. 5 minutes later my oatmeal arrives. 20 minutes to make oatmeal… really. Then 10 minutes after that my avocado toast is still not ready and I have to leave for the airport. I ask the cashier about it and they bring the avocado toast out 5 minutes later. Later I sit down to eat the avocado toast and the avocado was rotten. The color was terrible on the avocado and it tasted equally awful. Also, it was $12 for the avocado toast. There was such little food in that box it was insulting. The whole experience was awful. What a disgrace that this is inside a...

I haven't had the food yet I'm standing here waiting because she is too confused as to what to do the girl doesn't even understand questions this is not a restaurant this is a walk-up pay for what you want each time you want something. Don't be deceived! Not happy false advertising on the website and their hotel and when you talk to them on the phone! Sure you could sit down somewhere after you've ordered at the counter. My thing is it's just not what I was told. Ok now, So I had the burger, quite tough not very tasteful! Should have just gone to the Waffle House next door. Won't come back here! These people that give a high rating and say it's great food, where do you eat at do you only eat at counter serve restaurants those...