Tropicana Cuban Restaurant — Restaurant in Austin

Good afternoon everyone. I take the time to write in both languages ​​so that everyone knows the reality of this place. A few years ago I had a problem because of bad attention, but what was horrible today. It turns out that they told me that the owner Enrique sometimes makes cappuccino cakes on request and that's why I went to talk to him personally. I left in shock because that man when I told him I needed a favor from him, he thought I was asking for money, he treated me rudely, he turned his back on me and left me talking alone. That is a lack of respect to the client, because neither let me finish talking. I went to ask him for that favor but to pay him. More I will never go to that restaurant that does not represent Cuban culture or education. I was a doctor in my country and I will never recommend that restaurant to anyone. That man is an ill mannered and has no respect for his clients. Thank God life gave me an opportunity to make my sweet in another place and I will not need more of it. For now I do not recommend it, nor will I go anymore. For you Mr. Enrique learn to behave and have an education that lives in the US, because you will lose many customers and your food is neither good nor authentic Cuban. A Cuban with education says it to him.

Buenas tardes a todos. Me tomo el tiempo para escribir en ambos idiomas para que todo el mundo conozca la realidad de este lugar. Ya hace unos años atrás tuve un problema por una mala atención, pero lo que hoy fue horrible. Resulta que me dijeron que el dueño Enrique hace en algunas ocasiones unos cake de capuchino por encargo y por eso fui a hablarle personalmente. Sali en choque porque ese señor cuando le dije que necesitaba un favor suyo, pensó que yo le estaba pidiendo dinero, me trató groseramente, dio su espalda y me dejo hablando solo. Eso es una falta de respeto al cliente, pues ni me dejo terminar de hablar. Yo fui a pedirle ese favor pero a pagarle. Más nunca iré a ese restaurante que no representa la cultura ni la educación cubana. Yo era médico en mi país y nunca recomendaré ese restaurante a nadie. Ese señor es un mal educado y no tiene respeto a sus clientes. Gracias a Dios la vida me dio una oportunidad de hacer mi dulce en otro lugar y no necesitaré más de él. Por lo pronto ni lo recomiendo, ni iré más. Para usted señor Enrique aprenda a comportarse y tener educación que vive en los EEUU, pues va a perder muchos clientes y su comida ni es buena ni es auténtica cubana. Se lo dice un cubano...

We enjoyed ourselves from the time we walked into the tiny restaurant to the time we left. When we first arrived, it was quiet and the lunch rush had not quite gotten there, so we received extra attention from our waitress. We decided to try two different Cuban sodas: Jupina (tastes like pineapple) and Materva (tastes like tea and apple soda mixed). Our waitress told us about the special for the day, which was Fricase de Pollo. We were a little concerned that it would be too spicy for my daughter since the word spicy was in the description, but the waitress assured us, "nothing is spicy in Cuban food."

We ended up ordering the daily special, a Cuban sandwich, an order of plantain, and a kids meal Mini Ropa Vieja. I have had plantain growing up, so I knew that was a safe bet, but everything else, was a venture because we were trying new things today!

The Fricase del Pollo (kind of like a chicken stew with potatoes) was excellent! It came with black beans and ric, some pasta salad, and some bread. A lot of food for $7.50! I ordered the Cuban sandwich and I loved it. I don't know what kind of bread that is, but it is delicious!. My grandson's Mini Ropa Vieja is like stewed beef and it also came with beans and rice, pasta, and bread. He complained a little at first about the black beans, but we reminded him that we were trying new things. Amazingly, the first thing he finished was his black beans and rice!

We tried a guava/cheese pastry, a cream cheese pastry, and a candy sprinkle cookie for dessert. Can you guess who the cookie was for? I had to beg my grandson to try it! I'm not a fan of sprinkles, but that was a very tasty cookie.

Overall, I was very pleased with our whole experience. I plan to go back because there are more things that I want to try! Thank you for an...

The Tropicana Cuban Restaurant is the worst for acting secretly and being a liar they say that they are Cubans but instead got themselves caught lying they are not Cubans but instead pretend that they are they are MEXICANS I HATE LIES SO THEIR BIUSNESS MUST GO DOWN FOR THERE STUPID LIES FOOL THEM LIES ARE THE WORST AND THEY ARE TOTALLY CONFUSING I WISH I CAN SAY LIAR LIAR PANTS ON FIRE BUT THE FOOD WAS GOOD SO I WILL GIVE THEM THAT ALSO MY DAD NOTICED THAT THEY WHERE LYING AS WELL HE IS DOMINICAN SO THEREFORE THERE IS PROVE OF IT. NOW THE NEXT PROBLEM IS THAT THERE MONEY WAS MORE THAN NEEDED IT WAS ATROSHISLY $ 120 IN CHANGE WHICH IS THE WORST...