Isabel's — Restaurant in Avalon

Very bizarre experience here the other day. Walked in to an almost empty shop with at least 7-8 workers there. Walked up to register (no line) and placed an order for a bagel with veggie cream cheese. After about 15 minutes of patiently waiting I asked where my order was and they said they’re still working on it. I found this rather odd since only 1-2 customers had come in since my arrival and I had not even asked for it to be toasted. I did notice lots of whispering though after I asked as if I couldn’t see them, but no one bothered to actually walk back and see what was up. I waited another 5 minutes and asked another young man what the story was so he actually took the time to go back and see only to come back out and tell me their was no everything bagels left so they were making me some. I told him I just wanted a quick bagel and someone should have told me this news and I would have just ordered a different kind. He actually apologized and let me know it would be ready shortly. Eventually it did come out and I was disappointed. The cream cheese tasted like they just mixed soup mix and cream cheese together and the bagel was crispy. Maybe they tried to toast it? I can’t imagine what is going to happen when it’s busy this summer because this was a random Friday and it was not busy at all. ...

The food, coffees and bakery items are definitely delicious here, but the wait times are pretty abysmal. It’s understandable during their busy times (morning) but when there’s 2-3 people in there, it’s strange how long items take to come out.

Also, it’s worth asking when you order if they do have the bread you request (especially bagels) in stock, because if they don’t they usually come out 10+ mins after you order and say “we’re out of _ bagels” which is pretty frustrating. The staff should be 86ing items that are done, but they done.

Overall, great spot for bakery, coffee, and food items, but they could use better training...

We ordered takeout from Isabel’s in Avalon and it was incredible! We got six different sandwiches, and every single one was so good: fresh ingredients, great flavors, and made with care. I had the chicken Caesar wrap and it was especially delicious, the chicken was tender, the lettuce super crisp, and the dressing had just the right tang!!

And to make things even better, they surprised us with half a chocolate cake for free! It was such a kind gesture that really made our day. You can tell this place takes pride in both their food and customer service. We’ll definitely be coming back every time...