Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Bakersfield

I went in to see if I could get the kid special they offer on the app since I was using an EBT card to pay and the site doesn't offer that option they state you must go in store. Since that was the case I figured you could walk in and get the same special but I was told no the man behind the counter would not do it. Wasnt an offer of anything close or to say you could get this pizza size or thin crust or anything like they use to have a $5 special before. He just had the attitude of I don't want to help you in anyway. So I did the best I could and we missed out on an extra pizza. Had he offered any kind of assistance to get me close even if I had to pay just a few bucks more I would have given a 5 star review. Now I wonder if they have the same attitude making the pizzas and if the pizza could have been better. I'll be adding more toppings at some since these pizzas seem thin on toppings....

My family LOVES getting take n bake pizza from here more than ordering pizza! The fact that we have to pick it up and bake it makes no difference to us because the quality is so good. Every time we go the staff is super friendly and very patient. They're usually not crowded, so it's pretty quick service. You can call ahead and order too if you want it ready when you get there. But we like to watch them make it and they're great about customizing anything. On Tuesday you can get any large pizza for $10! Trust me, it's a bargain. I highly recommend this place. But if you're ordering for a large group and you need several pizzas it might not be the best option as you can only make 2 at a time and they take over 20 minutes for two to bake. But if it's family pizza night, this...

I walked in and the female worker was yelling and cursing over a order that was messed up. I ordered a stuffed pizza that was hardly stuffed and to make matters worse, there was a contaminate. They remade the pizza but the overall experience was terrible. This is not the first time the customer service has been absolute garbage. A previous time I was screamed at because their system malfunctioned. So not only were they incredibly rude, they were extremely angry when they thought I was saving $100. They made me wait a additional 45 minutes just to offer me a single container of seasoning. This place used to have some form of respect for the customer, but who knows what happened. Usually I would not complain but this place does not deserve its...