Pizza Hut — Restaurant in Bakersfield

So this where we come for pizza 80% of our time. We love it and never have any problems but one this last time I ordered online for pick up as usual. So I waited the 15 minutes or so for the pizza to be ready then I sent my niece to go pick them up for me. My niece calls me and tells me they're taking too long to bring the pizzas out and that she had something to do instead of waiting around for pizza so I told her leave and I'll go get them. So when I show up they dont have my pizza and asked me if I ordered at that location or if my niece took the pizza cuz she had no record of my order. She said she need some email on my phone or something.. so I drive home to get my phone and then come back and before I even show her anything on my phone she offers to remake my order.. but itll be another 20 minutes. So I have no choice but to accept the wait and wait for my pizza that I ordered over a hour ago. I'm thankful for them fixing the problem but for me that was a...

Ordered pizza, wings and bread by phone and told it would take 15 minutes. I had to get food from KFC first so everything was still hot by the time I got back home. I walked in pizza hut and told them the name that the order was under and the guy looked through different boxes and then disappeared. I figured he was finishing up the order as other customers were helped. It was 10 minutes until a different employee asked if I need help. It was then I was informed that my order was picked up by somebody else and asked if I still wanted it or a refund. I told them about having other food in the truck and I should get a free pizza. They offered a free order of wings. I had to wait for them to remake the...

i make an order online get the the special 2for 7.99 when you comfirm it . Its the same . Once they email you they only show you 1 large 11.99 witch messed up cause they change the order . Once you get their their is nothing they can do. And the second time i order my husband went forvthe order and they say is that all. And they dont evn check if its all. . My husband came home with only 2pizzas and they forgot to give him the hershy pie. I paid for it dont act stupied and your job right i dont think you guys deserve a raise. reason why if its like that you guys...