Big Chic — Restaurant in Barnesville

This was our first experience at big chick. We wanted something different from the other things that Barnesville offers, which is not a lot. The service was absolutely awesome. I believe the drive-through teller‘s name was Braydon. He got the order right and when we asked him about recommendations, he was really good about offering the recommendations by first asking questions. The food is plenty. The onion rings were fresh. The tea was fresh and the chicken was fresh. But as I always say, the experience is first based off of the interaction with the employees. I can honestly say that going to McDonald’s is a rough experience just because the people you deal with seem miserable, but Braydon seemed to be in good spirits. It was almost like going to Chick-fil-A‘s little brothers house. Thank you, Braydon for making. It’s such a great experience on the first time at...

Would say the chicken here is exceptional although the quality displayed here is not as high as somewhere like Zaxby's, but the cost is reflected in that. Much more southern feel here if you are looking for that sort of atmosphere. There are two reasons why this is a four star rather than a five star review. One, if you are a big "blazing" or other variety of spud fan this place can be hit or miss since some days they are actually out of a key menu item (the spud itself!). Two, sometimes the waits here can be a bit unreasonable especially considering the overall quality here, no one is coming to big chic for gourmet food, so it should not be a gourmet length wait. Customer service here is good, but I have heard of an odd story every once and awhile...

Employees have bad attitudes! If you ask for items to wrap up your food to take home, they think you are getting an attitude. LOL. No worries though, I'll just take my business else where. Don't think the owners care because checking reviews show that people have had bad customer service for a while. Edited after response - 2 year employee but can't figure out how to help customer with to go packaging, yeah ok! And with that personality and attitude, she has definitely had complaints. Hiring young people in school is not an excuse when the customer service at your business sucks! Sounds like you were in the back with it all going on and did nothing while letting employees be rude to customers. Definitely speaks to your character and...