Church's Texas Chicken — Restaurant in Baton Rouge

Going to give the upmost honest review. Haven’t had Churches in legit maybe 10+ years. Only came because my brother insisted he wanted Churches, no problem, and he was paying. I ALWAYS check prior to see if an establishment is open and busy via online. Went in this morning around 10:48 AM, mind you online says the store is open at 10AM. We are waiting at the menu board which about 6 minutes pass by before I started honking the horn and talking in the speaker. I was told the store doesn’t open until 11. It’s about 10:54AM at this point, then was told we “… can’t wait in the drive thru…” So we pull around the building and wait till 11:00AM. Mind you we start ordering, no spicy chicken, hardly any sides, no sweet tea, and my sprite tasted like carbonated water so the syrup was more than likely out. Then I informed the worker I’d like the regular chicken in dark meat and was also met with “that’s how it comes.” In a nonprofessional tone. I can tell once we came around the window the worker was visibly upset, no greeting or any kind, just straight handing the food, drinks, and shut the window. Also the signage at the drive thru window also says you all are open everyday at 10:00AM, so maybe have that updated. Needless to say, I can go another 10+ years without eating Churches in general. We have...

I really wish they had a -1 star rating! On Sunday August 6th 2023 at 10:30am. First off I don't know if the young lady was a manager or worker, however she came to the door after we stood outside looking in for 20min she comes to the door with cellphone in hand,(talking to boyfriend/husband or significant other)unlocked the door and stated "we don't got no chicken"! She was dressed in pajamas, shirt,and a night head bonnet! Like she has just rolled out of bed and came straight to work. SMH!!! SO the question was asked how long before chicken will be ready? She stated, " I don't know, I ain't no cook, and the cook ain't come yet". So now I have a questions, Church's Chicken Owners/Managers"Do you allow your workers to come to work with pajamas on, on the weekends? And why isn't the staff cross-trained? Or why wasn't the managers there to at least fill in for no call no show workers? This is not the first time this has happened on Plank at Hollywood store and I am almost positive it will not be...

It's unfortunate that you have to give thus location A STAR just to comment. I came by there twice. I came 10:12 am and 11:20. Both times no one responded to the drive thru or window. The same guy gave hand signals that they were not open. People in front of me the first time must have been given the same information because they drove off too. I'm hardly in the area. But, every time I have come by there I have NEVER been able to place an order. THIS IS RIDICULOUS!! Does the manager or owner read these reviews??? Probably NOT!!! My last time attempting to patronize this location. Someone should have put out a sign or greeted the patrons to let them know what was going on. Because no one did, this implies that THEY REALLY...