My girlfriend and I found out the Wok was reopening after being closed for so long. We loved the food here and hailed it as the best chinese food in town for a long time. We were sad to see it close down, but after the visit we had it may have been better had the Wok not reopened. We walked in on a Saturday night and saw the restaurant. If you visited the place 8 or 9 months ago, I'm sure you remember it appearing to not be the cleanest restaurant you've walked into. The new owners put in some hard work and TLC and polished the place up fairly well - certainly a good first impression. We both ordered the Orange Chicken with lo mein. The food was out quickly; maybe 3 minutes after we sat down. Well, I know it takes far longer than that to prepare any part of our meals so I imagine there were just warmers filled with food waiting to be plated and served. It was steaming hot, so I didn't think much of it. The food itself is a far cry from the old business quality. The orange chicken didn't taste like oranges or chicken. In fact, it had no flavor at all unless you rationed the tiny slivers of burned orange rind and included a piece to every bite you took. The so-called lo mein was arguably worse than the orange chicken. The noodles were incredibly over cooked to the point of being one step above the texture of mashed potatoes. They were glazed in what Im assumed was teriyaki sauce which provided all the flavor. Now, I'm not an expert on lo mein by any stretch of the definition. However, every single time I have ordered lo mein, be it from the old General Wok or from another chinese place, it came with some sort of vegetables mixed into it like cabbage or carrots or something. Maybe that's a courtesy on the part of restaurants which include them, because our lo mein was just saucy noodles. Nothing more. As if the lo mein couldn't get worse, (because it did) it was incredibly obvious that it was just spaghetti noodles they over-cooked up. Once again, I'm no expert, but I could've swore that spaghetti wasn't chinese. Anyways, we were hungry and I paid $27 for our two meals so we choked it down as best we could. Now for the reason for this long winded, detailed review. Not two hours after we got back home both me and my girlfriend were sick. If General Wok was the cause of of us getting sick (which I'd bet my $27 on) then it was undoubtedly the worst food poisoning we've ever had the displeasure of experiencing. Dizziness, nausea, unending waves of intestinal pain, cold sweats, dehydration, and of course the multiple bathroom visits were our common symptoms. Both of us were disabled for 3 days because of whatever afflicted us making me cringe at the thought of whatever bacterium was in that bland, unappealing, unappetizing food we ate. The service was nice, the new management is nice, the restaurant being clean and bright is nice, the new decor is nice, but because I nearly called the health department on this place is why I took the time out of my day to leave this warning to anyone who's thinking about going to the General Wok thinking that it'll be the even close to the same as how it was before. One star...
Read moreI recently had the pleasure of dining at General Wok in Beaumont, and it was an exceptional experience from start to finish. The ambiance is cozy and welcoming, making it the perfect spot for a relaxed meal with family or friends.
The menu offers a fantastic variety of dishes, each bursting with flavor and beautifully presented. I particularly enjoyed the General Tso's Chicken and the Beef with Broccoli – both were cooked to perfection. The ingredients were fresh, and the portions were generous.
The staff at General Wok were attentive and friendly, providing top-notch service throughout our meal. They were knowledgeable about the menu and offered great recommendations.
Overall, General Wok is a gem in Beaumont. If you're looking for delicious Chinese cuisine in a warm and inviting setting, this is the place to go. I can't wait to return and try more of their...
Read moreThe customer service here is very poor, and unsatisfactory because I ordered the sweet and sour pork, well the meat was over cooked tasted a little tuff, so I brought it back in and then when I told the man my order is not right he’s going to say well I can’t do anything we don’t do refunds ,remind I never asked for a refund, so I asked well you can’t just remake me something for the customer service he talking about no exchanges or refunds so I’m like alright jus throw it away for me, in conclusion they don’t care about the customers they only care about making the money, spend your money somewhere else where it’s not a problem to fix your order if it was wrong...
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