La Tapatia Mexican Grill — Restaurant in Beaver Dam

I went on a lunch date with my girlfriends today because we wanted to try a new Mexican restaurant we’d all been craving. We were really excited, but the experience quickly went downhill. From the start, our waitress seemed annoyed with us while ordering. Our order came out wrong multiple times, even though we repeated ourselves clearly. We also had to keep asking for things we had already requested when she first took our order. Despite this, she only checked on us a couple of times before we actually saw her leave the restaurant and drive off—while she was still supposed to be waiting on our table. We ended up flagging down other staff just to get what we needed. Thankfully, one gentleman stepped in and was incredibly kind and attentive, picking up the slack. He honestly saved the experience. The food itself was decent, but the service was terrible until this gentleman stepped up. It felt like our waitress was more focused on other tables than ours, and because of her, I wouldn’t come back. The only bright spot was the excellent service we received from the gentleman who helped us. Unfortunately, I did not...

I do not like to give negative reviews but…Visiting from out of state. Picked my son up from work at 7pm. We had decided to get Mexican food. We had already been to Mexican restaurant on south Spring and wanted to now try La Tapatia. Arrived around 7:15 on 7/1/24. Employee behind payment counter was checking out customer and talking with friend/employee. No acknowledgment. Fine. Three other employees came out of kitchen and walked right by us. Finally fourth person out of kitchen seated us w/menus. We looked at menus for a bit and set our menus down to indicate that we were ready to order. All other patrons had their food or were finishing up. We waited. Ten minutes and nobody came by. No employee even entered the dining area. No silverware. No drink order. So we continued to wait. We finally gave up at about 18 minutes of waiting to see an employee. We left. Went to Mexican restaurant on south Spring and had a...

Why should you care what I think? I do not know the owner or any of the employees of the restaurant personally. When dining out I appreciate great food and even better personalized service. This was my first experience here.

Food: La Tapatia Fajitas (steak, chicken, and shrimp) I found the dish was bland. Luckily, there was Tapatia hot sauce at the table (sealed and unopened) so I was able create my own flavor. The dish could have been made 10X's more flavorful with a couple dashes of Tajin and a squeeze of lime.

Service: We were in a group of six. Our energy was high and there were plenty of distractions amongst us. The server was outstanding in putting up with us.

Would I return: I would return and try something that wasn't the fajitas or at least request a...