Papa Johns Pizza — Restaurant in Beckley

Placed my order online, received a confirmation with a 10 minute time frame when it would be ready. I arrived at the beginning of that time frame and it was ready and waiting for me. Staff were extremely nice. This is a carry out or delivery restaurant as i saw no tables or boothes so if you are looking to dine in this is not recommended. However if you are looking for delivery or take out they are awesome. I have ordered from here multiple times and I remember one day when they arrived my card had not went through for some reason and I was scrambling to find money to pay for it. I was $2 short for the amount I owed and the delivery man told me it was ok he would cover it and i was so sorry because I always tip my delivery men i always add it to my bill and pay it on line and I will say when they arrive before they leave I ask did they get the tip and i have not had one tell me no yet. But this man gave me my food and covered the $2 so later like 7 days later (as I had no vehicle or anything do to unfortunate circumstances & was told to not go home yet)I went to the place of business but the young man was not working that day and i asked for the manager and explained to him how nice the delivery man was and asked him to give him the envelope for me and he assured me he would. I then left; 4 hours later going back and parking across the street at a shopping center. The spot i choose giving me a good view of the front of the store. About 5 minutes later I was watching the delivery boy get in his car with a delivery and was dissapointed thinking he was not going to get the envelope, but to my surprise i saw the manager come walking out at a pretty fast pace and stopping him. He walked over to the car and handed him an envelope I don’t know what was said as I am to far away but watching the interaction the man opened the envelope and was looking around handed the manager something who then started looking around to. After looking around a minute the manager handed him the thing that he handed him back patting him on the back and getting in his car and leaving. The delivery boy looked around a little longer before spotting me (i think anyways cause looking at me he held up the envelope and I smiled and pulled away). I tell this long story not to get oraise for myself but to show first how generous this man was in paying$2 and giving me my food he did jot have to do that he dis not know my story he was just a good kindhearted man who passed on to someone in need that day and i say man he was a young man who the day i came in contact with him had just started his second job for the day after getting off his first job and having enough time to pick his son up from day care and taken to his parents who would watch him until he got iff that night. He would do this every day with an addition 3 days a week of taking classes to better his potential and his future so he could provide for his son. This young man needed every penny he got to provide for his son and him but saw in his heart to give me $2 of what he had and probably needed more than me so I could get my delivery that day when he could have turned around and taken the food back with him. He humbled me. Now onto the manager I left something with him for this young man that when i did i was not sure he would get. So I decided while i was shopping I was going to go back and just watch and see if the young man got what i left for him that was if I could find an area to park and set where I would be able to see the front of the store well but not be seen myself. When the delivery man came out and put the delivery in his car and walked around getting into his car I was highly disappointed but mot for long as the manager came out stopping him and handing him the envelope. This restored my faith that good honest people are still out here. This delivery boy humbled me and restored my faith in people that day as I was very unsure good people still existed anymore. So I want to say they have awesome pizza and good humble honest staff...

Whoever my delivery man was this evening, he deserves a shout out at the very LEAST.

He pulls up to my house and approaches my door with my order, receipt, pen, and a smile. I speak up through the glass door to tell him we are COVID positive here. He mentions that he hadn’t seen anything on my order about no contact.

That’s when it hit me. I didn’t remember seeing the option to leave a tip when I placed the order on the app and since I couldn’t sign the receipt, he couldn’t be tipped. I was mortified.

He started to walk away while he told me to have a good evening as he looked to me to wave. That’s when my son popped out from behind my legs. He stopped in his tracks and looked down at him then back to me and asked me if it was just us living here and I said yes.

Then he picks up the shovel from my porch and shovels the snow off my steps.

You know I’ve heard and read countless stories about people going out of their way to show kindness. But this is the first time something like this has ever happened to me and let me tell you... it couldn’t have happened at a better time.

So to whoever you are. Thank you. Thank you for choosing to show me kindness instead of anger. Thank you for making my steps safer after I managed to screw up your tip. Thank you. You are the kind of person that I hope my son watches and takes notes from as he...

10/21/2023 - Approximately 6pm Eddie (the owner) first words to me were "You're a drain on the American taxpayer". He knows I'm disabled. Former employee. Refused to take my order or say Hi as he started telling me I am lazy because I don't want to work 60 hours a week and use the system and steal from Americans. Reminded him that I'm missing 2 vertebrae. Accuses me of lying because "How can you even walk if you are missing 2 vertebra?" (I worked for this man for a year and got told to come back anytime because I never called in or was late) This was my experience as a Single Father trying to get a pizza for his 2 girls to celebrate Thanksgiving. We all ended up trying to process that experience once I got home. Discrimination and hatred. Got told I'm worthless because I hadn't seen combat 4 times and he had. Never complained when I worked off the clock for him. Got clocked in late almost every morning. And I still stopped in as a customer to support Veterans and local business. Me or my family members will never go to this or any PapaJohns ever again. This happened in front of employees and the members of my community as the lobby was full of customers. Discrimination is ugly in...