Tristan was our cashier at Wendy's. Wow! He was smiling and made eye contact with me. Waiting for my mom and I to finish glancing at their new menu items and respectfully knew when we were ready! He didn't interrupt us while ordering either( is that all???) he didn't have to because he read our nonverbal cues and responded in the respective manner. Amazing young man. On to their dining room: I love when we meet my parents and my son gets to go with his grandparents. Wendy's is the perfect meeting spot. We both drive 4+ hours to get there. Wendy's is the only place with a comfortable interior. Employees who engage with diners. The girl in the dining room effectively and efficiently cleaned the tables floor, and touched up smudges. Had time to interact with my son who was getting his wiggles out while we ate. They keep this place so clean I know that when my 2 year old tries to crawl out on their floor I KNOW WITHOUT ANY DOUBT that it has been cleaned recently. I dont cringe and it makes it easier to trust that their kitchen is just as well maintained and cleaned regularly. Onward to the food: We ordered 2-10 peas chicken nuggets. Two medium fries. We ordered a large chili with sour cream and cheese and a chicken wrap and a kids meal. A chicken nugget kids meal for my youngest and a large soda and three frosties to get at the end of our order. When we were finished eating the food came out so hot. It was fresh. It was well seasoned and they serve their food with a smile. feels like we're just walking into a family restaurant like this is a place that we go to connect with. My family and Wendy's has been a beautiful part of that. They ask my children. How are you? How are you doing today? They talked directly to them instead of assuming that they don't want conversation. They're courteous to my friends or my brother were accurately who is on the spectrum and you know engaged him with respect and dignity and did not shame any part of our family reunion and I am so glad that this has been our spot now for 6 years, multiple times per year. We meet at this Wendy's and every time it is fabulous and we have no issues. If we've ever had an issue, they've resolved it quickly, quietly and with an apology this Wendy's goes above and beyond. We...
Read moreDid an online order to bypass the friday "riffraff." Arrived at location ~30 mins later, order was to be completed in 20 mins. After waiting in a long line I inform the hostess I'm there to collect a order. I was then informed that they just sent the order back at that time due to her being unable to leave the register. So I had to wait an additional 20 mins for my meal to cook. After about 10 mins she comes out to inform me that 2 items I ordered from the site where not at the location and they could not reimburse me my funds and instead tried to push items that I already purchased. When I finally received my order I step out and check my order in the car due to how crowded the site was, I found that I was missing every item that I ordered multiples of. I then returned back inside and had to wait again thru a line. When I reach the counter and infrom them I'm missing items they review the receipt and claim to have placed everything in the bag. (Mind you there are missing two whole kids meals, two soups, and one dessert) I then show them my copy of the receipt and show them the multiple markers on the...
Read moreAlmost all of the fast food places are selling overpriced, small portions of processed convenience food. We stopped here simply because of the timing and ordered 3 Jr cheeseburger deluxes and 2 fountain drinks. The bill was $15. The buns were the size of a silver dollar and the burger patty was roughly 2"x2". I took a bite and the pickle was actually thicker than the burger patty. I guessed the weight of the patty and when I googled it was roughly an ounce and a half. The best part of the sandwich was actually the lettuce leaf. The sandwich itself was pretty bland and for close to $3 a piece Wendy's should hang their heads in shame when the old commercial slogan when they bashed other fast food chains was where's the beef. In addition every table was dirty when we tried to find a...
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