As a former Starbucks partner, I am unimpressed with this crew and how disengaged with their customers they are. Even though this is a licensed concept store, these employees do not embrace The Starbucks mission. One employee on their phone the whole time, the THREE employees to make one drink did not speak to me, but played with products even touching each other with them. (Milk cap on head and not sure if she put this back on the milk, touching faces with egg trays…) just no. Be better. This location is treated more like a playground than a...
   Read moreAt a very busy branch. Both of my orders were incorrect. I ignored the first one but the second one was hot and not iced. I reminded the young lady with glasses that it was iced. She opened the hot cup and tossed a few cubes in. I laughed and said "that's not iced." Then she threw a tantrum like my two year old. Rolled her eyes and slammed her arms to her side. Aggressively grabbed my coffee from the counter. I told her just forget it and left without ever...
   Read moreWinterstar deserves a raise! They elegantly provided me with ice and remembered my order from yesterday, whilest pouring the ice from the alantic she did so quite fast and with a smile of sunshine! Please provide her with a raise as she has mastered all aspects of customer service and will need to be placed in the highest paying position of the field or I am requesting for her to get a two...
   Read more