The Café at Bellevue — Restaurant in Bellevue

Absolutely terrible experience – NEVER going back.

My mother, wife, and I visited The Cafe for breakfast today, as we’ve done many times before as loyal, returning customers. My wife always orders the chilaquiles with eggs and steak, which are typically mild and flavorful. But today, they were outrageously spicy—so hot that they were completely inedible. My wife could barely manage one bite before saying it was impossible to eat. She’s had this dish many times here and has never experienced anything like this.

We let our server know, and he kindly went to speak with the owner. Her response? She just made a face and didn’t care. We sent the plate back untouched and asked if it could be removed from our bill when we went to pay. The woman at the counter—who I now understand is the owner—responded with a nasty attitude and said, “Well, what do you want me to do? You should have asked if they were spicy!”

Seriously? Why should a regular customer have to ask if a dish is going to be completely different from what they’ve always received?

I replied, “We shouldn’t have to ask if you keep your cooking consistent.” She laughed in our faces, showed zero care or accountability, and still charged us for the food we didn’t eat.

To make matters worse, this same owner (short hair, large glasses) has a reputation for being rude—not just to customers, but to her own staff. I’ve seen her mistreat them firsthand, and multiple servers have told us how poorly she treats them behind the scenes.

It’s disgusting to watch someone who clearly doesn’t care about customer service or her employees. I refuse to spend another dollar supporting someone like that. Save yourself the frustration—take your business elsewhere. If there were an option for less than one star that’s where I...

Four of us went to lunch to visit and catch up. The waiter was good the food was tasty. When we were done eating drinking coffee visiting. We kept being approached by a very rude, either a host or manage God forbid owner. He repeatedly asked us. Are you finished? Are you ready?.... I said, "are you Kicking us out," he rolled his eyes and pointed to his watch..... I think we had been in the restaurant for about an hour and ten minutes at this point..... About 5 minutes later, he approached us again. And asked, "you guys are ready, right?.all finished.".. I asked again, "are you asking us to leave?" He pointed to his watch and.shook his head yes... There was no waiting list. Half the restaurant was closed for seating. And the section we we're in Had many open tables. We got up to leave..I said to him "this is very rude I don't think I will be back."..He waved me off and told me to leave.... All I can say is what the Hell

I dropped 70 bucks for breakfast and a 20% tip to be asked to leave after breakfast for sitting and...

So I took my 2 kids, 3&5 for some breakfast on a Friday mid morning. The waiter was very fast and efficient which may have been part of the problem. Beyond the language barrier, when my 5 yo daughter needed to use the restroom mid meal, I wanted to make sure she could find it. We all got up and my son and I stood in the bar area while she went ( we were sitting right, back corner) because we were nowhere close. As she finished up and met us by the cash register, I noticed our table was cleaned off. I had to go back and grab my son’s little stuffed animal. Evidently, again through language barrier, they thought we left. I never received my bill and asked if they thought we dined and dashed? We finished about half our meal and obviously need to pay something but the full bill? Really? Not sure what you guys are trying to pull? But my family and I will definitely not be back by the way we were treated and I’m making others know as well....