Dunkin' — Restaurant in Belmont

First off let me say off the bat; if you want an amazing astablishment to go every morning where all the employees will do their best to remember your name and memorize your order, this is the place to spend your money. I've been going here since the beginning of my caffeine addiction; 4 years ago, daily. Every employee knows my order and a few know my name as well. Dong is my favorite employee at any establishment I go to, she's intense at first but she makes every morning memorable and up beat. She is so kind and today I forgot my credit card and she gave me and my boyfriend our coffees free and didn't hesitate, even tho I've gone there daily for years, she's just an amazing person. And right now if you can go somewhere every morning and have someone make you happy, that's rare and this dunks does it with ease. Every employee can make a very good coffee and fast paced. I can't say enough...

Clean and modern, it's apparent there was a recent renovation. The various brews are on taps as a further indicator of decor. Nice looking Dunks.

I ordered a beyond sausage sandwich, extra cheese, no egg. I always order no egg on any of my sandwiches and often witness the following episode that happened today. I'm tired of it and had to finally share.

I saw the clerk put egg on it and when she gave it to me, I asked " is this no egg?" She replied "extra cheese" and walked away so she clearly didn't care. I have to leave, immediately open my sandwich and take off the egg and throw it away, taking half of the cheese with it and put it all back together. Then wash my hands and try to eat enjoyably but it's ruined because an inattentive employee wanted to waste food, the energy to cook it as well as the time and...

Came in to get some work done because they have WiFi and outlets along the wall where the tables are. It is also less busy than the one in Waverly Square. Not 15 minutes into me opening my laptop and pulling out some notes the manager tells me that they are going to need the chairs and that I have to leave. I look around and the place is empty except two or three people (They have probably 25 chairs). Not to mention they play host to a group of 8-10 old guys who just sit around and talk all day.

I worked there for several hours the day before and got to see firsthand how “busy” it gets. The chairs were never all in use while I was there. May I also mention I am a paying customer, not just squatting? Needless to say, I’ll not be...