McDonald's — Restaurant in Belpre

Went through the drive through, and order a 10pc Meal, 2 McChickens, and 2 Tea’s. Get the first window and lady told us the wrong order, and we said no. Then she acts like she has it figured out, and STILL doesn’t repeat either the order or total to us so we can confirm or deny, and doesn’t give us a receipt. Get up to the second window, my card notifies in between that I’ve been charged, and I know immediately that they charged me for the wrong order. Then we hear the lady scream “God bless america” all the way from the second window. Ridiculous. THEN they proceeded to say the order wrong two more times at the second window, paid out my order, and then failed to give me a refund for the other order they made me pay for. Then they proceeded to not give me all of my food. I’ve worked at McDonalds before, and that’s just absolutely uncalled for. It is not hard for your employees to do their job and read your order and total back to you when you get up to the window to avoid these things, and to hand you a receipt. And the yelling when it was your fault for not doing your own job? You literally have a camera take a picture of the car that goes with the order you’re taking in drive thru. I will never be coming back, and I hope you retrain your employees, because the whole experience was just horrible. I’d rather drive all the way to Pomeroy where I know they won’t screw your shit up this bad. Your GM...

used to be lit but the crew are not the brightest at times bc i used to get a iced coffee with mocha added and it was good but then they start charging me for the iced mocha in a baby cup and thats NOT what i ordered and it not like i can come back bc i have to work so i just get the regular iced coffee and it is very hit miss bc sometimes it taste good but most of the time recently it taste terrible and burnt the food is always a no go at any mcdonalds but the amount of times they give me something that i did order is crazy i only order 1 coffee thats it so i can only imagine how many food orders they...

I would give zero stars if I could. Horrible service. I can't remember the last time I had a positive experience with this location. I got a big breakfast and my boyfriend got a country breakfast. They didnt give us our gravy for the biscuits and gravy, we didn't get our syrup, and we didn't get our signature Sauce that we ordered. Our frappes barely had Ice and our eggs were runny and just not fully cooked. We called about the issue and they asked if we had a receipt, but what are we gonna do with gravy and syrup that we didnt order? Just terrible...