The employees were nice,they were busy so we waited around 30 minutes for our food. server came back said your food will be out soon. came back 10 minutes later and said the order that she wrote on her own server pad was never placed. asked if we would like to re-place our order we said no. went to the counter to talk to the manager the young lady obviously was shaken and couldn't say anything besides I'm sorry and I don't know when I was asking her question.
She offered for me to talk to her GM as far as a resolution was concerned. I declined due to her being very overwhelmed.
I choose 3 stars due to the fact that the were kind, busy, and the store was taken care of and also how overwhelmed the young lady was.
long story I will never go back there but I'm sure , not everyday is like...
Read moreSandra is a manager here and is very unprofessional wit her employees wit the way she speaks to them in front of customers. Its not the first time either. Always has an attitude issue. And takes her authority to her head ,the way she speaks to people. Every1 isn't perfect and people do make mistakes. It is all part of a learning process and Sum people may hav disabilities or jus not able to catch on as sum of us can . Some people it takes longer 4 them 2 catch on and a manager of all people should know this or should b able 2 recognize this and if not obviously then she shouldn't...
Read moreDon't know how this slop shop stays open. Nowhere do the have their hours listed for the dining room.. Went in around 9:20 p.m. and the employee asked if he had a pickup and we said no then he said you want to place a to go order and we said dine in and he said we'll our dining room closed at 8:30 so I said it wasn't listed anywhere do I will take my business elsewhere. So they only wanna deliver to make tips or make ya order carry out so they don't have to do any extra work serving you in their barely used dining room. No longer going back...
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