Jersey Mike's Subs — Restaurant in Benbrook

Let me start off by saying I love Jersey Mike's food. They always have good quality food. I frequent here a lot. However after my visit on Wednesday May 8th, I think I'll be driving that extra to go to another location. While I was there I witnessed who I now know is the General Manager hollering at another employee about leaving early. Don't get me wrong I completely understand that there will be times that an employee may need to be talked to about their performance. I get that but to holler at your employee in front of customers is very unprofessional. Heck I was embarrassed myself for the employee, so I can only imagine how that employee felt being hollered at in front of customers. Being a General Manager you should be setting an example for your employees and if this is the example this woman wants to set then she should be replaced. A person should not be subjected to that kind of humiliation just to feed your ego. That was a conversation that should have been done in private. I was planning on dining in that day like I usually do but took my food to go. It saddens me because I was so happy to have a Jersey Mike's close to me however I will be sure not to eat there when this lady is present, I will drive the extra mile to go elsewhere. Jersey Mike's yall need to do better on the ppl yall...

I was very disappointed with a recent experience at this store. During my visit, the store manager Judith was extremely rude and unprofessional. She rushed through making my sandwich and did not follow my simple request to spread out the red sauce. When I politely asked her to do so, she responded with visible frustratio huffing, puffing, and ultimately asking me to leave the store. I found her behavior to be disrespectful and unacceptable. As a paying customer, I expected basic courtesy and professionalism, and unfortunately, that was not what I received. I hope this matter will be addressed appropriately. Also the lettuce was...

I will never go back to this Jersey mikes they are trash . I ordered my food on the app. I was in the store for 15 minutes they made sure everyone that came in AFTER ME got their food . Their was an older white man that came in looking for his food and lady with the glasses offered him something to drink but I’ve been standing their for 15 mins and didn’t not get the same positive interaction .

If I could give them zero stars I would . The lunch team that was there on 02/20 between 11-1230 are trash and the lady with the glasses...