Cafe Yumm! - Neff Place — Restaurant in Bend

I never leave reviews, but this is probably the most upsetting experience with a restaurant I have ever had. I am moving out of state (to a state with no cafe Yumm) and spent 3 days packing a uhaul, and I drove from sunvriver to bend just so I could have one last meal there before I depart. I wasn't going to make it until 8:55, so I began calling at 8:40 to place a to go order, and the woman answered the phone and hung up on me two seperate times, I could hear her say something to her coworker briefly before the line disconnected. I attempted to call 6 more times and I was blatantly ignored. Genuinely upsetting and not sure why someone would choose to do that, this occurred at 8:40pm on June 10th 2022 at the Neff location. I hope disciplinary action is taken on whoever deliberately ignored the...

I've been going to Cafe Yumm in Bend (either location) for 10 years. The last few years it has been going downhill, just as many restaurants have. I haven't been here for a few months so we decided to give it another shot yesterday. I ordered the new spicy teriyaki yumm bowl. The presentation was beautiful but my first thought was that the portion was very small for $15. The amount of yumm sauce was lacking. There must have been less than a spoonful of it in the bowl. Same thing with my mom's dish. It seems that the tofu is smaller now, too. Shrinkflation at its finest. Pretty disappointing experience. I don't make a lot of money, and I'm done wasting it here. From now on, I'm just going to purchase the sauce and make yumm bowls at home. I suggest you...

I ordered four dishes to-go about a half hour before closing. I asked for no tomatoes on two of the dishes due to allergies. We got home and all of the dishes had tomatoes. I drove back over to return the food. My daughter called and let them know I was on my way. They closed a few minutes early as I noticed when I got there. They pretended not to see me at the door. They came over after several minutes and wouldnt give me a refund. I gave them the two dishes and emailed the company the next day. They apologized and said they would send me a giftcard. They never sent that either. Not sure why they offered to make things right. Just, terrible customer service. I was a regular. I dont eat...