Himalayan Bites — Restaurant in Bend

We went in yesterday (St Pattys day)and my boyfriend ordered the noodle dish. We were NOT ASKED a “spice level” instead asked if we wanted it spicy, my boyfriend replied “no thank you, probably medium” then immediately corrected himself to mild as he’s very sensitive to spice. The young man behind the counter reiterated “okay, so mild medium?” We said perfect. We waited to get our food, and as it was a holiday the place was filling up quickly so we got our food to go. And while I do understand it was a busy day, I DO NOT understand or appreciate how he had handled out situation. Upon receiving our food we were immediately slammed with a very spicy smell. I’m not one to complain, I love spice, I always order a 7-8 lvl. But my boyfriend cannot. Which is why we ordered what we did. The food we were served was easily a 7-8lvl and completely inedible. To spicy FOR ME even. When we brought our food back and explained that we could not eat it as it was to spicy we were met with “well you ordered a 5!” When we explained that we never said that and that it was just to spicy to eat he became combative and told us he couldn’t refund the food. WHICH COSTS $16!!!! We then asked if he could just remake something edible he said “sure, if you pay for it.” At that point we were done, and very annoyed. I’ve tried to call the number provided on google and it’s not even a connected number. If this is truly how you handle customer service,...

Unique, rare and delicious is what Himalayan Bites is all about. I've been a patron for years (after getting by some not so pleasant first impressions) and make a point to stop in every time I'm in the neighborhood! Their Sha-Momo's are super good and although their MoMo machine was broken, thus making them unavailable for nearly a year it seemed. Lately they are up and running at 100%! Also a favorite is the "Noodle Dish" and especially the light green sauce that accompanies it. I always ask for spicy because they have some seemingly super secret Himalayan spices that are truly unique. Pour that sauce all over the entire dish for best results! Give...

The food is great more like a 4*. Had to take off a star for very little meat (& veg for that matter) in the two meat/veg/noodles dishes. At opening time, he didn't have all his prep ready, so after waiting 15 min, he asked if I minded taking noodles in both dishes instead of rice in the rice dish....or wait another 15 min for rice? I acquiesced due to time, so he certainly should've given a price break since I really had no choice. I'd try it again & hope he was just low on meat & veggies today? For ten bucks per dish, needs more beef & vegetables. Great flavors though as well as the two sauces that...