Banji Japanese Cuisine — Restaurant in Berkeley Township

I took my 2 year old son to eat at banji. Just me and my son. When walking in I state table for two. The woman looks down at my son with a blank stare. She then proceeds to sit us down. She takes me all the way to the back and directs me and my son to a single dining table with two dining chairs. My son is only two and cannot sit in a chair by himself so I kindly asked if I can sit at a booth in which I felt like I was a bother to ask. I mentioned how it’s easier for him to sit in a booth seat rather than a regular adult chair. We were seated and given one menu and one set of utensils. I never was asked for a water or a drink, or if I need a minute. The menu was just put in the table and she walked away. My toddler is active and had a hard time sitting, he accidentally spilled soy sauce so I asked for a napkin and told her he spilled soy sauce and I was told “I see that” and hands me a napkin to clean it and walks away. I thought that was the reason why I wasn’t being taken care of. My son sat across from me and we were ready to order. I did not want to yell out because that’s rude so I was waiting for her to come take my order. She proceeded to walk past and answer the phone for at least 5 min and still never take my order. At one point i mentioned how I was unsure if I was going to order depending on if my 2 year old would sit down. She then walks to the back and never comes back out. After being tired of waiting I asked the man making sushi is the lady coming back. I wanted to let her know that I was leaving instead of me just walking out. The man called to the back in a different language I’m not sure what was said. After waiting there a good min I ended up walking out because I felt like my business was unwanted and I felt unwelcome and super upset about my experience especially the fact that I had my toddler son and there was no compassion or acknowledgment or care....

We ordered takeout and we're told 15 minutes. We arrive on time to be told the order was not ready - strike one - we then see the sushi chief begin our order and take out the tuna from the "fridge" ( we ordered a few pieces of tuna sushi) he is feeling the different pieces of tuna which I think is weird, come to find out it's because it is frozen and he was checking which was less solid. I know this because once home we went to eat and the tuna was still frozen in the middle. I must also comment on the fact that I am no professional sushi chief but the cuts of sushi were so low grade it alone made us lose our appetite. Also the soy sauce they use is horrible , so flavorless! Safe to say we will NEVED order from...

Do not eat here! They have a cockroach problem!!! Went out to eat with my friend and saw one on the wall next to where we were eating. Told the woman and she came over to kill it and walk away like nothing happened. We were so grossed out we couldn’t even eat our entree. We went up to the desk to tell them we were leaving and only paying for the appetizer we ate not the meal since we did not touch it at all. The woman tried to give us an issue for not wanting to pay but eventually stopped fighting it and we only ended up paying for what we actually ate. We are definitely reporting this. Do better as a restaurant or get shut down...