McDonald's — Restaurant in Big Creek Township

Went into McDonald's in Mio, Mi on Saturday, 7/19/25 at 6:25pm. It wasn't very busy. We saw 3 employees - a woman, a man and a younger guy. 2 other customers were waiting inside and had already placed their orders. The drive thru had 3 cars in line when we walked in. We waited 10 minutes before the older male employee (who had just stuffed a cookie in his mouth while waiting on a person at the drive thru), came to take our order of 2 double cheese burgers and a coke, while chewing his cookie and talking to us at the same time. No one wants to see that. Yuck! No manners what-so-ever! We finalized our order at the register at 6:40pm #159. While we waited, another customer (who was also waiting) said "It's always like this." A 3rd customer said "They call this fast-food?" The floors were filthy and sticky. The area where the fountain drinks were was empty of supplies. No lids and no napkins. There were a few straws. I asked the younger guy for a lid and he went and got me one. I said "the beverage station is out of lids and napkins too! He said "I'm not on the clock right now" and sat down in a booth to eat his meal. There were tiny little fruit flies hovering all around the fountain drink area. I couldn't take it, so I went outside to wait while my husband waited inside for our order. At 7pm -20 minutes later, we still didn't have our order! Ridiculous! While I waited outside, I witnessed the female employee come out the employee door on the side of the building (that was already open to the parking lot - which is a food safety violation). It looked like she made a phone call for about 5 minutes. We still didn't have our order at 7:05pm, so my husband asked for a refund. The woman gave him the refund and blamed how hectic it was all day. Are you kidding me? This is totally unacceptable! Never again. We wasted a good 45 minutes on our...

You guys suck at your jobs and make me McCry at night with the lack of love you put into your McSandwiches, please consider the following. 1.) please have a cleaning stations and sanitary areas, your staff smells like rotting McAnus so please keep them healthy and happy. 2.) Whenever someone finds a T H I C C black hair in their food, please don't get mad at them for wanting to get a refund and/or a new McSandwich. 3.) Make Shamrock shakes year round, y'all would be makin' McBucks on that stuff if any of you had the gonads to produce a loving McShake for the whole goshdarn year. 4.) Please don't hire illegals, they have enough courage to come to the U.S. so please don't give them enough courage to ask for a luxury career choice like McD's. 5.) Please have a new job opening (remember suggestion 4) to have someone stand next to the ice cream machine all day so if goes down or breaks like it has been for the past six and a half years, they can fix it right on the spot. 6.) Please make P*H accessible through your WiFi, I can't count the times I have tried to do things with a BigMac and your internet services ruin the mood with the constant message that states "This website is not permissible by the McDonald's association: Redirecting Now". 7.) Whenever someone, like me orders a Happy Meal, please do not give me the McBox with a frown or an unhappy look. When I order a Happy Meal, I expect a positive reaction to accommodate the happy feeling with my food. 8.) When the promotion for McDonald's Szechuan Sauce was going on, I asked politely if they had any, and I got a sour a negative reaction. A simple no would have been fine. And Finally 9.) Please please please do something about the person who makes the disappointing amount of fries end up at the bottom of my...

I don’t usually get fast food but I was famished and in a hurry, the problem fast food is supposed to solve.

I got a happy meal because I didn’t want too much calories. It wasn’t too bad really. Also I don’t normally eat store-bought meat, I’m not ethically opposed to it, it’s just that I’m accustomed to wild game and free range mini farm meat, so conventional meat food isn’t really very flavorful and the textures are weird.

Sorry that was a lot of weird personal info, I’m just saying it so I can convey how far out it is that I actually liked the happy meal hamburger and fries. I’m pretty sure it wasn’t just ‘cause I was famished. Everything was a nice temperature, the meat was cooked correctly, the fries were cooked correctly, the bun was soft… I was shocked because I do get fast food like 2 times a year and it’s always so gross I think I should’ve just got a cliff bar at a gas station.

Also the staff were really nice. I ordered inside. I was so tired and probably a bit loopy, and I was a middle aged lady getting a happy meal for herself, and I didn’t really know how or what to order at first and no one acted annoyed with me (granted I was the only one there).

So anyhoo… pretty nice experience. Bathroom was impeccable clean. People were nice. Food was good and fast. I don’t know who the character is for the little toy I got but I like her.

The apple slices were freaking disgusting though. Obvs prepackaged so this store didn’t have anything to do with it. I gave them to the crows. Inedible. Had a weird taste like they’d been soaked in some cleaning spray. Don’t make kids eat these. Get them real apples for Pete’s sake. Give them these and they’ll never want to eat fruit, they’ll grow up...