Dunkin' — Restaurant in Billerica

Giving this DD a 1 star because I got 3 snackin bacons all covered in black Pepper I couldn’t even eat it. Also because Alyssa had a terrible attitude. she got my order wrong 3 times. I asked for oat milk in my coffee and she gave me almond milk, so I nicely told her that it was suppose to be oat milk not almond and she rolled her eyes and shook her head at me. Then she gave me my second coffee and it was wrong also but I didn’t want to give anyone a hard time so I just said whatever and kept it, but then I noticed I didn’t get my hash browns so I went inside and told her that I didn’t get it and instead of answering me she turns to another employee and says “ I already gave it to her” which she did not. Then proceeded to ignore me so I spoke to another employee who was super nice and made me my...

We went this morning to the dunkin in north billerica and ordered a couple sandwiches and a couple sides, as we were ordering the third sandwich the guy over the mic was extremely rude and told us we could not order more food. when we got up to the window i was trying to talk to the girl who rudely walked away, when i finally got her attention i asked why we couldn’t order another sandwich and she said SO rudely “because it holds up the timers”. i’ve made big orders before and never got turned down for ordering 3 sandwiches. after we payed she shoved the bag of food into my boyfriends hands and walked away rolling her eyes and didn’t say a thing. never in my life have i experienced such rude staff or...

Feb 9, 2023 (today) Young woman seemed to be kind of silent and put off that she had to wait on me at the counter. I ordered and paid cash for a large hot. She tried to hand me an iced coffee. I said, excuse me I think that’s not a hot coffee. She seemed to be very angry at ME. She tried to convince me the difference was $.20. Someone said the manager was out sick and no one was covering for her. The 1st one REFUSED to talk with me!! Someone else through $.44 cents on the counter and walked away! chk 8866. 11:54am 3-30-2024 how long are these owners going to allow this pond to exist? This catch basin/drainage has been blocked for at least 15 years. It takes up about eight or 10 parking spaces. 404944...