The Vig | Alehouse & Casino — Restaurant in Billings

This evening I went to the Vig with a group of friends, hoping to get a drink. The waitress came and started taking our orders. I have an out of state license and am here for uni so I haven't needed changed it to a Montana license yet. My out of state license has never been an issue. Ever. The only response I ever get from it is, wow you're a ways from home or something about the weather. Anyway, I ordered a drink but I would've refrained had I known I was about to be quizzed and nearly lose my license. So, she carded me, rather carelessly bending my ID, then asked the capitol of the state where my license is from, but I lived there for a short time and also that was two years ago. I panicked and drew a blank. She said fine, what's your address? Again, I haven't lived there for two years and I moved three times while living there, I couldn't remember which address was on it. I said I'm not sure, sorry. Next she asked my birthday, obviously I can remember that so I said it, to which she replied, "yeah that's cap. I'm gonna let you keep it this time but I won't serve you." I'm 25. Clearly not underage. At a table with all adults, very obviously all several years over 21. Who cares about the drink anymore, I'm frustrated with being called a liar and almost having my actual drivers license taken away. Also, I didn't grow up in the US so I have minimal knowledge of the state's capitols, I really haven't cared to learn them. Had I been using a fake ID I would get drinks at a place better...

The Vig's one of the few decent local restaurants in the Heights area. Decent in food, nothing else. Their service has never been above neglectful. Ordering takeout is basically impossible here, whether it's the fact that they don't answer phones, or the fact that they'll mess up your order. I've sat in their casino waiting for food for 20+ minutes after my pickup time since they forgot to place my order. I've had items missing from orders on several occasions. On the last time, I asked for a refund for that item, they said they did it, and it never went through. Enough time has gone by that I'm not trying to pursue that avenue anymore, on my end and theirs. Trying to dine in isn't any better, their staff is mostly teenagers working their first job, or checked out adults with an attitude. You can watch several servers chatting near the bar, avoiding eye contact with their customers, as you're trying to cash out. Trust me, I want out of your hair too, it's unbelievably loud in there, let's speed up this process and get your customers out. I used to suggest The Vig to friends in the area because decent food is hard to find in the Heights that isn't fast food, but I'm not going to anymore if this is the type of service they like to showcase. They'll be better off going...

Back-and-forth with these guys I swear LOL. I had listed a bad review a few months back and after management had corrected the issue a couple of months later, I changed the review to five stars and squashed the issues. After tonight, I am done with these guys. I could care less what the management team does. I will never step foot inside of this place again. Every time I go in there and I mean every time, I’m dropping $100 and I always tip The staff 30% at a minimum. Go in there tonight and they are so busy that they’re not allowing anyone to place an order for the next two hours. Keep in mind all of my orders are placed to go so it doesn’t matter if I need to come back in an hour and pick it up that’s fine. I came into the restaurant to place the order personally because I called last week and placed an order and their asinine story at that time was that they were too busy to take orders over the phone so I had to go in there and personally place the order or they wouldn’t take it.That’s how they run their business and that’s OK. Might work for a lot of people but it does not work for me. I will not be going in...