Paul's Pizza Den — Restaurant in Birchwood

Well where to start, the food was good, the hostess was on the ball and got us seated quickly. Our waitress was very attentive. The reason I'm giving 2 stars and that's being generous is the kitchen completely took their time getting the food ready. We had a table of 5 so not a huge order and everyone of us ate separately while the others watched. The appetizers came in the middle of the meal, so much for them being appetizers. This was the longest meal in my life 1 hour 45 minutes until the last person got their food. And here's what really ticked me off, the whole time we sat and watched carry out order after carry out order go out the door. I think what is happening here is the pizza pen is putting carry outs over the in house customers. Would I recommend this place? Unfortunately I have to say no, well unless your ordering carry out...

It It took an hour and a 1/2 to get our food 2 pizzas 1 meatball sandwich and to children's chicken strips. When it arrived my meatball sandwhich was cold didn't even melt the cheese fettucini was warm and pizzas were lukewarm, Pop had no Fizz. Contacted wait staff she said she would get new food came back it was the same food just reheated absolutely terrible. Owner came out from kitchen asked what the problem was, Told him he just laughed When we said we probably would not be back and he said customers like you I don't need. I personally would never go back to Paul's pizza den again very...

We had an amazing experience! Our waitress Jody was so amazing that my 13yr old son wanted to go back and the first thing he said is I hope that our waitress is there. I walked in immediately seen her and she recognized me, so i had to tell her she just made a teenagers hopes come true by being there. She came to the patio and greeted us like old friends, had a small chat told her we wouldn't be back until next year since we are from central MN. As we were leaving she came out to give my son a big hug and she would see him next year. He's been all smiles. Service, food and staff...