Best Taste of Pho Saigon — Restaurant in Blaine

Many serious issues with this restaurant that I feel others should be aware of: Misleading Menu – The restaurant still lists Lẩu Mắm (fermented fish hot pot) both online and in the physical menu, but when we tried to order it, the waitress said they haven’t served it “in a very long time.” No effort has been made to update the menu. My guess is they use this as a lure tactic since most Viet restaurants do not carry it. Billing Issues – We ordered snails that were added to our tab, only to be told afterward they were out of stock. They never removed the item from our bill, and I was not given a receipt after to confirm the final charges. I later calculated my items and confirmed I was overcharged with worker over the phone. Food Quality – The escargot we did receive were mostly bad—about half were clearly not fresh, with a strong sewer-like smell. They were inedible. Unprofessional Response – When I called to address the billing error, the staff promised to call their vendor the next day. When I asked to be notified of the resolution, the response I received was, and I quote: “Seem like you think we are gonna close and run away with $16. I will let you know when I call them.” This level of sarcasm and lack of professionalism was shocking.

Additional note: Restaurant was near empty minus my family and another couple people. If you do choose to come here, don’t bother making a reservation. Not sure why they even have that as an option online when they do not get enough foot traffic for that.

Bottom line: Between the outdated menu, incorrect billing, poor food quality, and unprofessional service, I strongly recommend avoiding...

• Each person has a different experience/taste * I came with my friends to try their new menu. I think their previous menu is still being served, so you can ask their servers about the menu you want to order. I'm not sure why they have two different menus with two names for one restaurant. This made their customers so confused and uncomfortable. The restaurant was not crowded at the time we came, but the waitresses seemed too busy to take good care of their customers. When they served the hot pot, they forgot to give us the ladle, but we didn't know who to ask because there were no servers around. One of my friends went to the counter to ask for the ladle and took it. When asked for the new small bowl and to-go bags, we did the same thing. The waitresses just approached our table to ask about the food's taste and if we would like to order more. The waitresses are nice, but that's not enough. Their service should be better. We ordered 1 Coconut Swirl Escargot (Cerithidea Obtusa), 1 Flower Escargot Stir-fried w/ Salted Egg (Babylonia areolata), 1 Grilled Scallions (Elongate Cockle), 1 Small Scallop Grilled Scallions, 1 Sturgeon Hot Pot, 1 Thai's Salad w/ Octopus for 3 of us. The price was about $150 (with tax and fees). I did not think the prices were worth it. The food should be better. There will be a 20% service charge added for parties of 4 or more. The fee will be 3.62% for paying by credit card. If the food is more special, more tasteful, and the service is good, I won't mind the higher prices and additional service fees or tips. I will come back if they improve their food quality...

Been wanting to stop here after viewing the amazing, extensive seafood options on the website. Restaurant has a nice warm ambiance with extremely colorful and tastefully done decor. Most unusual seafood options I've ever seen on a menu. We were only stopping for lunch and chose the Pork Eggrolls, Filet Mignon and Meatball Pho, and a Bahn Mi. Had to change over to Fish Sauce Chicken Wings when we were told they were out of buns. Eggrolls were meaty and crispy. Chicken wings were very juicy and crunchy with an insanely delicious garlicky, salty sauce! Loved the pepper and greens garnish since it allowed you to soak up the remaining sauce. Would love a bottle of that in my Christmas stocking! We've had many bowls of pho here in the North Metro and this definitely ranks in the top three! Very deeply flavored, well seasoned stock with a generous amount of meats, noodles, and herbs. Our waitress was very informative, whimsical, and humorous. She even went out of her way to get us a Pork Bahn Mi to go since we were so disappointed. Just had a delivery of bread and she went to make one herself for us. REALLY appreciated the extra effort and menu information she gave us. Pork Bahn Mi was EASILY the best we've ever had! Bun was so fresh with a crackly exterior and chewy interior. Lots of pate and sauce kept it moist and I love the occasional bite of heat from the jalapenos. Pork had just enough fat to compliment the sandwich without being too chewy. Will most definitely be back to try more of this exceptional menu! Felt very comfortable here. We were quite impressed! Well done and...