Pizza Hut — Restaurant in Blaine

Ordered pizza for delivery. Vegetable pizza with a chicken on one side. This ( photo) what I got. An absolute mess. Everything shoved to one side. Called the place , the girl on the phone asked to wait so she can speak with a manager, came back with $10 to refund on $31.79 order including delivery fees and tips since one side had all the ingredients. (?!?!?!) I Was not ok , so she got manager on the phone, he offered $15 off FROM NEXT PURCHASE. I was not ok with that as I am definitely not ordering from this location again. Also they refuse to give delivery fees back . Manager Blaine ( that is his name) said they can’t do anything and it would be up to general manager, but he is not available at the moment. Also, ironically he replied after describing him the issue: “ hmmm that’s wired “! Is that how you speak with the costumer? Are you the one who made my order and delivered?! Sick. After looking at reviews I am wondering if the head ever looks at reviews. It is a shame to the company and whom ever made these rules. It is the first, that I have to deal with the head of the company for them not taking full responsibility on what they do. Do not order for delivery. Read reviews first. If you do order- do a pick up and check inside the box before leaving the store. At this point it does look like it sled to one side during handling process. But, I am not a pig to be served like that and be told “…well the pizza still has ingredients on one side..” Shame to the company!

Update: It has been two weeks now, that they still looking into this case to make it right. If the main office slaking on their job - what to expect...

I ordered pesto and paid for pesto on my pizza 3 times in a row and 3 times in a row they did not put pesto. When I called to tell them they said they gave me store credit and then when trying to order using the credit they couldn't find a credit. These are either complete imbeciles all 3 times I've ordered from them or crooks. When I spoke to them on March 5th the girl said "we add it at the end so it's hard to remember sometimes and nobody ever orders it". I had literally ordered a specialty pizza called the pesto margarita pizza.... Like then change your menu or fire somebody and also give me my money back. It might seem like a small thing but these people are gaslighting and dicking me around and that is not okay. Like I paid and tried to be nice and ew terrible system and terrible service. Also it took forever to even get connected to the store because I kept being connected to the call center at least 3 different times and then the call center would say you have to call the store for that (which i was obviously trying to do) and then they "transferred me to the store" and somebody else from the call center would just answer again saying I need to call the store like WHAT IN THE CRAZY MAKING IS WRONG WITH YOUR COMPANY AND SYSTEM. This turned from a review to a direct statement to the store because it seems its impossible to talk to the store in...

Ordered pizza for delivery.. one of my pizza’s arrived with no cheese. I called, the lady on the phone told me to bring it back with my receipt. I drove all the way there to be told they would have to charge me for a new pizza with cheese. In their end, it showed special instructions said no cheese. On my end it showed the pizza with cheese. Why would I order a stuffed crust pizza with no cheese on it? I understand things happen, but the manager was so rude and acted like it was completely my fault. When I told him to go ahead and remake it, he told me he was out of large hand tossed pizza crust! How does you run out of pizza crust at dinner time on a Sunday?! I was so frustrated I just left the pizza on the counter and left. What is worse, when you look up your order history in the app, it doesn’t show you what ordered. If you get the wrong order or something sub par, you cannot get a refund or replacement. Needless to say, I will not order from this location again after how I was treated tonight, This is not the first time I have had bad customer service from...