Popeyes Louisiana Kitchen — Restaurant in Blairsville

My experience coming through tonight was great. The customer service was excellent, and the food was also excellent. The entire order was so good, and, in my opinion, their chicken fingers are some of the best I have had in awhile, and I also really enjoyed their coleslaw. My only complaint, which is why I did not give them a 5 star review, is that the parking is poor. When a line is wrapped around the building, if you are simply trying to get out of the line because you have decided not to wait after all, you are pretty much stuck in the line, and you can not exit until the line clears. If you decided to take one exit out, chances are you will most likely be able to do so without any problems, though if you decide to take the exit nearer the square, you will likely run into problems exiting there as well, and once again, be stuck in the line trying to exit, not order. I just wish they would have expanded the parking lot, though I am not sure they would have been able to given the location. Other than that, great...

I’ve literally never been treated right at a Popeyes, but I’ve always just accepted that’s how it’s gonna be. I’ve never complained or made a review, I just know if I go to Popeyes I’m waiting forever and I’m gonna be ignored when I’m in line.

That is NOT the case here.

I felt floored by how kind my cashier, Samantha according to the receipt, was?? She laughed with me about wanting a little snack, invited me to come back for a wild berry beignet if I was feeling snacky later on, and I witnessed her giving amazing customer service to another guest?

I watched her kindly give someone their money back without hesitation, before the person could even fuss. When the customer left, she didn’t talk bad about them or dwell on it, she just kept working.

She could work anywhere and bring that level of customer service that money couldn’t buy. She promoted the Popeyes brand by bringing up the new menu item? She literally didn’t have to be that amazing for this...

I have had the famous Popeyes’ chicken sandwich at two other locations - Cartersville, GA and Coeur d’Alene, ID. I was very impressed with it both times, and I had hoped for a similar experience in Blairsville. Unfortunately, the sandwich from the Blairsville store was horrendous. The first bites near the edge were okay, but when I got into the sandwich it was so tough and rubbery that I could not bite through it. I wound up chopping it up into little bits and feeding it to the cat. The fries were missing from my order as well. I understand this store has just opened, and things happen. However, this was so awful I won’t be back for at least a year and that’s only if I get decent reports on it from friends. Do yourself a favor for at least a few months and proceed to...