Chicago Pastry — Restaurant in Bloomingdale

So incredibly disappointed with this bakery. Went in twice and spoke with two different people about my wedding cake. Was given the same price both times and the reassurance that they could make my cake with no problems. I showed pictures on both days of exactly what we wanted and even went back before the wedding to give them the print out of the cake (that they requested) with all the details. The day of my wedding they called me while I was on my way to the church to ask me "what the latest time they could drop the cake off, because they had another delivery before mine." A few hours later they called again and my sister answered for me. She was informed they had to make me a new cake because the cake was "falling apart". They dropped the cake off late and the it looked terrible. It was incredibly sloppy, uneven, there were many spots on the cake that you could see the cake itself because the icing was so thin. The lettering was supposed to be silver (which is something we spoke with them about during our two consultations), the roses were sloppy and the leaves on the roses were white instead of green and there were clear crystal sprinkles all over the cake. We were also told the cake was too soft and we could not put our cake topper on it. When we cut the cake the string of pearls around the cake went through the bottom layer of the cake and the entire cake almost fell over. While they were cutting the cake to serve it the cake completely fell apart and some of our guests did not get to eat it, including my parents. After calling and speaking with a manager I was offered $50 back, but in the end was given $70. I still feel I should have been refunded more if not all of my money back. I will never return to this bakery nor will I tell family and friends to come here. You ruined a very special moment on my wedding day and I have no pictures of my cake...

ADDITIONAL EDIT: Unfortunately I have to dock a few stars! While having great service in the past, I don't know what happened to this business. My father ordered a car cake for my nephew's birthday. It was nothing close to what we asked, they just placed a car picture on the cake and that's it. Cake was dry and so disappointing. Unfortunately we picked it up a couple hours before his birthday. Not sure if we will be getting a cake from here again. So disappointed!!

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EDIT: Got my wedding cake from here. Beautiful and absolutely delicious! Staff was very helpful and kind.

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Love this place! Delicious pastries and their lobster tails are the best! The staff is super friendly! Come here quite a lot with my sisters. All their selections are wonderful. Had two cakes made for separate occasions and they were beyond amazing.

For my niece's first birthday had a lady bug cake made. We picked the colors and the design and the filling and what kind of cake we wanted. They went beyond and more to make it exactly how we wanted. It not only looked great, it tasted amazing as well!

For my sister's baby shower, we decided to get a naked chocolate cake, we got the 6 inch cake, but asked for it to be tall (and 10-11 inches in height). Plain and simple. We added our own cake topper and fake flowers. But the cake was moist and delicious, everyone loved it. It was an absolute hit!

If we need a customized cake for any occasion again, definitely coming back here. And I def...

I absolutely love Chicago Pastry! I first experienced their savory goods about 4 years ago when visiting family and friends in Carol Stream. It was the holidays and they got a few pan pizzas the day after Christmas back then, pre covid. Those pizzas took me back to my Sicilian great grandmother's cooking. She would make her pizzas with a thick, handmade dough and just top it with sauce and grated parmesan cheese, which is how Chicago Pastry makes those delicious pan pizzas. They are so soft and delicious, with the perfect blend of seasonings in the sauce. You could add your own toppings, but I enjoy the pizza just the way it's made.

I went there the day after Thanksgiving when visiting my out of town family again. I looked up Chicago Pastry beforehand and stopped so I could treat this time. I got three of those pan pizzas (two for my family and friends and one for me to bring home) two dozen of the cannoli (two singles for me to take home). Additionally, I picked up a couple jars of three cheese spaghetti sauce and dry pasta. It was well worth the money spent! Oh, how I wanted to buy more. Their pastries looked amazing and everything is freshly made.

Next time around, I want to get some fresh bread, cheesecake, pastries and I would like to get one of their decorative plates. Just a really nice bakery, and the staff was super sweet, too. If I lived closer, I would become a regular customer. However, I have decided that whenever I visit someone in Chicago, I am going there for a...