Well, well, well, IHOP and your Biscuits and Gravy. Let's talk about this grand disappointment, shall we? According to the menu, these biscuits were supposed to be "smothered" in gravy. But let me tell you, the smothering must have been done by the world's stingiest gravy pourer because there was barely a trace of that precious liquid gold on those sad little biscuits. It's almost as if the gravy was playing a game of hide-and-seek, and trust me, it won. Bravo for the most elusive smothering I've ever seen.
Now, let's talk about the service, or should I say lack thereof. Seating took an agonizingly long hour, but hey, who needs efficiency in the midst of a pandemic, right? And even with the limited seating, you would think the staff would be able to move a little faster. But no, they managed to serve us pancakes without syrup at IHOP. Yes, IHOP! It's like going to a pizza place and being served crust without cheese. We had to wait for what felt like an eternity for the wait staff to grace us with their presence again, only to request something as basic as syrup. And guess what? They made us wait even longer before finally bringing it. Bravo, IHOP, bravo.
Oh, and let's not forget about the drinks. They were served with a measly amount of ice, as if you were trying to save a few pennies on every glass. And to add insult to injury, the wait staff conveniently forgot to ask for refills until the end of our meal. I guess they were too busy perfecting their disappearing act.
But don't worry, folks, there's a silver lining to this whole dining experience. IHOP was lightning-fast when it came to taking our money. They were so eager to grab our hard-earned cash that it's a wonder they didn't snatch it right out of our hands before we even finished eating.
So, if you're looking for a place to waste your time, endure subpar service, and be served pancakes without syrup, then by all means, give IHOP a try. Just be prepared to be underwhelmed in every possible way....
Read moreIf zero stars were an option that would be what I would have picked. I’m not really one to leave reviews or anything like that, but I just can’t get this off my mind. Today, my husband and I entered this ihop,and were greeted with the site of some guy smoking in the kitchen. We thought that if that was the only bad thing that occurred then who cares. Sadly, the worst had yet to come. We were sat at a booth and just so happened to look at the picture on the wall and noticed a spit ball, along with a pile of dirt on the floor. My husband went to the bathroom and I was greeted by a very unwelcoming waitress. I wanted to give her the benefit of the doubt, because I use to be a waitress. I do understand that at the end of your shift getting sat just sucks. With that being said it was also my job to make sure the atmosphere and expectations were still met. With this experience neither of those were met. We received our drinks, and noticed that there were 4 pieces of ice and my drink was flat. I didn’t really care and just wanted to have a good night considering. We received our food and it wasn’t very good, and our drinks went empty as we sat there with our waitress no where around. Other waiters and who seemed to be a manager were sitting there and enjoying a hot cup of coffee. Not even to mention the girl yelling “door” across the restaurant. I’ve be a waitress and I’ve also been a hostess. At no point in either of those jobs would I ever think any of this was acceptable. At this point we just wanted to leave and not even bother with this situation. Something about this terrible experience just can’t get off my mind. I remember as a kid enjoying ihop so much but this makes me not even want to bring my kids. I would much rather eat at Waffle House....
Read moreWe came in for my daughter's birthday because she loves IHOP, this was by far my worst experience at one. In a half empty restaurant, we were seated right next to the bathroom (why do you even have a booth right there, less than 2 feet from the bathroom door). We ordered food, which did come out in a reasonable time but was incorrect and poor quality. My wife asked for her bacon to not be super crispy, it came nearly burnt to a crisp. Asked to swap for some softer bacon, was given more of the same bacon that was likely sitting pre cooked in a warmer. When another person brought the new bacon to the table she just popped it down and said "tell your server if it's not good enough" I ordered a fried steak with a side salad, I literally received just a fried steak. No gravy, not even a speck of salt or pepper, just a pale, unappetizing blob. I asked for some gravy and the server brought some in a paper cup that had obviously just been microwaved. My salad, intended to be my appetizer, was the last item brought to the table and tasted like they did not wash they lettuce. We finished our meal and sat there for several minutes waiting for the check, decided to get up and walk up to the front to pay. Explained to our server that the food and service were not great. He response was verbatim "I'm sorry, that will be $60" then to turn the tablet towards me with a default tip option of 25%. Zero effort to correct anything. You better believe I tapped the 11 buttons that were required to adjust and put a custom tip in. We would have gotten better service and food if we had ordered curbside McDonald's and parked next to a porta potty with the windows down...
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