
This was my first time visiting Soma, so when I came in I had no idea what to order. The barista that helped me was named Nancy and she was super helpful. The other barista was also very sweet, but I didn’t catch her name. Nancy gave me all of her recommendations and was very real with me. It is rare to find a coffee shop with genuine workers who like to talk to their customers these days. I ended ordering an Oahu which was super delicious. I got it in a mug and the latte art was very pretty 😊 I ended up sitting down at a table to do some work, and the atmosphere was just great! Good music, clean shop, and good vibes. You can just tell that the baristas that work here care about what they do. I was sitting near the register, so I could hear the baristas greet the customers. You can tell who keeps coming back because the baristas seem to have many real connections with some of the customers. I thought it was so funny when this older man came in and the baristas handed him a pink mug with a very humorous phrase. They kept joking around with each other and you could tell that the older gentleman was very happy to see the baristas. They are full of laughs...
Read moreSidney and Dani turned my day around! Let's get these dedicated employees 15/hr if they're not there already!
Having a weird day with this COVID WFH reality and decided to pop over to the Hillside Soma location for an afternoon treat. They had pulled a batch of shots and surprised me by asking if I wanted a double shot so it didn't go to waste (well yes ofc I would!). I came inside to find a gorgeous display of Valentine's treats lovingly crafted and a cheerful atmosphere. The tongue-in-cheek "gays only" cookie warmed my queer little heart! (Don't worry, dearest straight family and friends, plenty of identical cookies with more traditional designs available too). And to top it all off they took the time to draw silly designs on my order just to make my day a little brighter!
I've already had so many great experiences with the staff at this location (the new manager spoke with me over the phone a few months back to help me suss out any remaining dairy-free pastries since the online system was out). The employees are the heart of the business. Thank you,...
Read moreThey start very bubbly and friendly.. the moment they get a little rush or you catch them talking in the back or drinking coffee they come at you with a very uncalled for attitude. I’d dare to say they are a few in that store that are a little racist because of the remarks they have said when we are around.. they started being very rude for no reason and they don’t care to get loud enough to disrupt the experience of the other customers around. I am beyond disappointed at the behavior this company is allowing its employees to have. And sadly the manager is not any better! I have to go to a soma far from my house because I love soma. Its just the people at this location. Hope something is done.m because this review comes from a regular that has experience this treatment more than twice! So...
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