Subway — Restaurant in Bloomington

Something is desperately wrong at this Subway location. Last night, I ordered two sandwiches online that were supposed to be ready for pick-up by 6:55 PM. I showed up at 7:00 PM to find the store quite busy with waiting guests, including one waiting for an online order, with ONE person behind the counter making sandwiches. The worker informed us that their boss told them to make the orders for the in-store guests first and then the online orders could be made, and there were 14 online orders waiting to be made ahead of ours. We were told that it would be another 30 minutes to an hour before ours were ready. I left and came back 45 minutes later and my sandwich was still not ready. After 15 more minutes, it was completed and I was given my two sandwiches. One was supposed to be toasted, but it wasn't. The other sandwich was so sloppily made that it was barely edible. This isn't the first time I've encountered serious issues at this location. In three previous visits, sandwiches from online orders have been made very incorrectly each time. Additionally, in those previous visits, the ONE person making the sandwiches had all of the lights inside the dining area turned off and the chairs were all up on the tables as if it was closed. When entering, the worker was rude and unwelcoming. Between short staffing and other operational issues taking place at this location, something needs to be addressed immediately. At this point, unless I'm told by a reputable source that changes are being made, I will not be visiting this...

I came inside to see 2 workers sitting down at one table and I assumed they were on break or something like that and one of the workers had a face that seemed like he didn’t want me there and he asked me if I wanted a sandwich and I said yes so I told him what kind of bread I want and he asked what size I wanted I said a “footlong” and he didn’t hear me at first so I told him again. Then there was a metal cover for the food which was covering my view of the ingredients. I asked him if he could lower it and he ignored me then I just told him what ingredients I wanted. Then he wrapped everything up and did all that then i paid for my sandwich. After that i asked for a plastic bag since the cardboard bag didn’t have any handles. Then he said that they didn’t have any and I knew they had some because from my previous experience I got a plastic bag. Since i was riding my bike I couldn’t get a good grip of the sandwich and i almost dropped it on the way home. I am leaving this review to advise people to not come here if you don’t like poor service like me. Over all the food was decent and everything else, but I will not be coming back here because of such...

I've been to hundreds of subways throughout the country and this is BY FAR the worst one I've ever stumbled upon. A few months back I walked in and was greeted by an Asian lady with broken English. I ordered the Chicken bacon ranch melt, and noticed she was getting ready to leave out the bacon. I asked her if she could put bacon on the sandwich and she told me "It's in here" pointing at the chicken. Another employee had to come from the back to show her what bacon was. Not sure where they are finding these employees. My last two experiences (both this week) have been with a young black guy. Day 1 he got my sandwich right, but half way through making it asked me if I had a cigarette he could have. I asked for 3 oatmeal raisin cookies, got home and realized he gave me white chip macadamia nut, which I'm highly allergic to. Luckily I noticed before eating it. Day 2, I ordered rotisserie chicken with bacon, get the sandwich home and realize he put teriyaki chicken on my sandwich. The employees hate their jobs and do not care. Doesn't seem like management...