Tobin's Pizza — Restaurant in Bloomington

First time ordering from this place 4/20/22 @ around 10pm. The lady taking the order was very rude I felt rushed to place my order should have taken that as a sign. I go to pick it up 3 employees are chatting it up they make eye contact with me and continue talking not acknowledging me. I figure they know I'm there to pick up an order and maybe it's not ready so they don't bother. It's not until a person from the kitchen says what is he waiting for all the orders are done and then the lady makers her way to me and ask me what order I'm there for. Worst customer service I've experienced. Once I get home I eat the pizza and it's the most flavorless pizza I've ever eaten. Tasted like the pizzas they used to serve for school lunches. Don't understand the hype at all. At this point I feel like I flushed $27 of my hard earned money down the drain because no one wants to eat this pizza. I would love for a manager to reach out to me and make this right by offering me a refund. I still have the pizza and have no issues bringing it in as proof. Definitely a horrible experience as a first time customer and will not be going back and letting my friends and family know about this so they don't experience...

I really LOVE this place. I mean, best pizza in town. I’ve been coming since I was a little girl. We have all our family birthdays at a Tobins. The place is crazy, and packed full but it’s alwasy worth it. I would eat it everyday if I could, and the fact that it’s always busy inside tells you exactly that. HOWEVER, since it’s very busy we order delivery... Moe can you please, pretty please figure out how to do ordering online. Every time I call no one can hear me (I don’t have it on speaker phone,) I have to spell my last name a few times, same with my street name, repeat the order, and then tonight I had to give my card information 3x as it was so loud the lady couldn’t hear me. This happens every single time we order, and tonight was the worst so I had to say something in hopes you’ll see this. From the person picking up the phone, to the credit card lady that finished taking my payment I talked to four people in one phone call and kept being put on “hold” (I could still hear everything.) I truly understand being busy, you guys have wonderful food, but can you please figure how how to make the phone ordering better- online would be AMAZING! Our pizza was wonderful. Thank...

I was very dissapointed in our visit to tobins. We sat down and it was pretty empty even at dinner time. Our waitress could hardly be bothered with us. The pizza menu is over complicated. We ordered wings, the garlic bread and a deep dish 14" pizza. Our waitress brought our drinks out and then we didn't even see her again until the deep dish came out about 30 or 40 mins later. No wings or bread ever came out. She laughs and says, so they threw your ticket in the bowl and the wings and bread was never started. They will be out in 10 mins. They finally come out and we are done with our pizza. We were not offered so much as an apology. Then she brings the bill...grand total of $56 and some change. We were charges $12 for drinks alone. Seriously, I could have ran across the street to Kroger and bought my family of 5 drinks for $6 or $7. Anyways. Pizza was good, nothing like it was when I was a kid. Bread and wings were ok. Would have been nice to have had them as appetizers like we should have. Pitiful service. I think I'll take my business elsewhere from now on. Edit* Owner pretended to care said she was going to look into it and...