Unida Pizza - Bloomsburg — Restaurant in Bloomsburg

My friend has this experience with Undia Pizza. Below was what happened

so I placed an order with undia tonight. I placed an it for delivery consisting of a cheese steak hoagie and a chicken finger basket.(let's keep in mind I paid a little under 20 dollars for this) so my food arrives and I open my son's chicken fingers to find no fries and soggy chicken fingers that barely looked like they were baked. So I called back stated my complaint and was put on the phone with a "manager". I explained the chicken was soggy and that I also did not receive fries with the basket. His answer was well idk what you want me to do and (even though I stated twice while ordering my food I wanted a basket and no one stopped me once to say you have you order fries separately ) that I should of had a menu in front me ( side catch : not once when I have I ordered from them have I received a menu and menus online are not always updated or correct) so after cussing me out with the f bomb a few times and hanging up on me twice I decided to just drive to restaurant because he clearly had no intention of making new or refunding my money. I placed the food on the counter he then took the chicken fingers ripped them up and said "what's wrong with this food?" I replied with "are you kidding me those chicken fingers are soggy to the point they are white on the bottom(breading that should be browned) he brought up the fact I didn't open my cheese steak ( well of course I didn't I'm returning the food) and I said well that really wasn't my problem but that's the smallest cheese steak I have seen out of any of the pizza places around here Ive ordered from. he then proceeded to tell me he would refund my f@$!& money and to not f@$!& call back again ( another side note my five year old was standing next to me). I gladly let him know we will never order from here again and all of Facebook would be knowing how horrible the customer service was. I wouldn't of been so angry if the food was replaced with properly cooked food and small fry was sent (because again twice I stated I wanted a basket and no one told me the fries and chicken were separate) and quiet frankly I would of gotten over the size of the sandwhich. I can not believe how I was spoken to. especially when my 5 year old son was standing face to face with him. I will never order from here again and will never recommend this pizza place to anyone. This is now the second time I ordered food that it wasn't what it should been and this time just straight sucked. Also the way I was spoken to by what he calls himself as an "owner" was highly unprofessional and terrible customer service. Feel free to look at the picture below to tell me of you would feed those chicken fingers to yourself let alone your kids. I'm not one to be picky (I'll eat just about anything ask my friends who really know me) but they were straight wet chicken fingers. And I don't let anyone speak to me like that. So here you go Unida Pizza, Bloomsburg let's see what the public had to say. Even if they don't agree with my statements of the food being soggy cussing your customers out and in front of a small child is...

So I just needed to come on here and tell my story. For starters, This place is the absolute best! Myself and my 2 kids just drove round trip to pick up my nephew in NY from IN. About 750 miles one way. Long story short, things were going awful ALL DAY LONG. The hotel recommended this place and honestly, I just wanted a meal for me and the three kiddos. When we got there at 1030 at night, the employees were AWESOME. The lady at the front I think could tell I was on the struggle bus. She just told me to go ahead and order and I could pay at the end in case I wanted to add anything. She made me feel like I could breathe. We ordered some pizza and wings to start and sure enough, I needed to add stuff as we went. They brought the food out to our table as it was prepared, hot and fresh and ohhhh my heck!! The foooood 😭!! It was one of the best places I have ever been. I was in the army and went around the world and have traveled across the US more times than I can count, so I definitely don’t say that lightly. (Pics will prove it anyway! Lol) I mean the food just kept coming and every additional dish looked better than the last. This place, and these workers, turned such a very long, very awful day, into one of the best experiences and meals I’ve had in a loooong time. So thank you to them, and please open a restaurant in Indiana!! I’ll be your...

Easily one of the only places I could spend a chunk of money on food and not regret it! I moved to Bloom a few months ago, while I am not new to the area, I haven’t really eaten out much in Bloomsburg. Decided one Friday to order delivery from Unida and now it’s my son and I’s Friday tradition because they are just that good! Prices aren’t bad for the portions they give you, we usually get our Italian subs BUT LET ME TELL YOU about this Oreo Pizza!! The whole pie is covered in Oreos, it’s crazy good! The cinnamon sticks and the cannolis are also fantastic!! Ordered the bacon cheddar fries and the buffalo chicken fries. SO GOOD. Also their delivery is PROMPT, they are almost always to your house before the posted delivery time on your receipt, and if they are running late they will let you know! WHAT, you don’t get customer service like that anymore. I believe you guys have gotten yourselves a regular customer. THANK YOU for being such a great...