THIS PLACE IS UNFAIR AND ILLEGALLY SERVES ALCHOL!!!! THEY KNOW 80PERCENT OR MORE OF THEIR CLIENTLE IS EITHER UNDERAGE KIDS OR KIDS WITH FAKE IDS!!!!!!!!!!!!! I ALREADY REPORTED THEM TO PENNSYLVANIA STATE!!!!
THEY WOULDNT CALL THE POLICE ON ME WHEN I ASKED THEM TO WHEN THEY DID NOT ACCCEPT MY ID UPON SAYING THAT THEY CANNOT USE IT; WHILE I WAS LEAVING I WATCHED A GROUP OF KIDDOS WALK IN MAKING RUCUS AND YOU HEAR THE SAME BOY SAYING " I DONT NEED TO SEE YOUR F88ING IDS BECAUSE I KNOW ALL OF YOU"
WELL IF THAT IS NOT UNFAIR THEN I DO NOT KNOW WHAT IS. EVERY SINGLE POLICE OFFICER HAS BEEN ABLE TO SCAN MY ID AND EVERY OTHER PLACE ON THIS PLANET UTILISE THE TRADITIONAL METHOD ON ID VERIFCATION PROCESS IN ORDER TO VALIDATE/VERIFY AGE FOR ANY AGE RESTRICTED PURCHASE HOWEVER THIS ESTABLISHMENT REFUSES TO SCAN MY ID AND OR SERVE ME AND I COULD NOT EVEN ORDER FOOD. HE SAID SINCE IT WAS 9 I HAD TO LEAVE BUT THE BUSINESS DID NOT CLOSE UNTIL 10 THAT NIGHT THE WORST PLACE EVER I CANNOT BELIEVE AS A BUSINESS OWNER MYSELF NEVER SEEN SUCH AN ESTABLISHMENT BEING RUN IN THIS MANNER AND SOMETHING NEEDS TO BE DONE ABOUT THIS BECASUE THESE ARE ALL UNLAWFUL ACTIONS!!!!
I HAVE A LEGAL LAWYER LICENSE AND I WILL BE TRANSFERRING MY LICENSE TO THIS STATE JUST SO I CAN HAVE THE ABILITY TO POSE LEGAL ACTION AGAINST THIS BUSINESS FOR SUCH UNPROFESSIONAL TREATMENT AND...
Read moreOn February 19, 2022, we ordered a few items for take out. One of those items was a burger that my husband had ordered. After a few bites of our dinners, we were left in utter shock, disgust and fear. Cooked into my husbands burger was a very large and real screw. He noticed the screw after biting down onto it, which caused one of his front teeth to chip. A chipped tooth is very disappointing and frustrating, but what if he had swallowed it?! The outcome could have been a lot worse. We have 3 small children who were enjoying their meals at the time. We went into an immediate state of panic and fear that they had swallowed something very dangerous as well. My husband immediately called the restaurant and the manager apologized and said that someone would call us back either that evening or tomorrow. We never received a return phone call. It has been almost 2 months and we still have not received a phone call from the restaurant. We were never even offered a refund for our meals. How will this be resolved? No action from the restaurant is completely unacceptable.
Update: West End Ale Haus called me, apologized, refunded us for our meals and sent us a...
Read moreLet me start by saying normally a decent place to eat. Close to home, option of indoor and outdoor seating, plenty of charm for being a local bar. Went in to eat with a friend, right around 8pm. Hostess told us they serve full menu til 9, bar food til a later time. Our waiter took the drink order and food order at the same time upon our request walked away got distracted (admittedly so). This was not a big deal it happens and I was in no rush. Appreciate their honesty btw. After another 20 minutes I went to the host and asked if we could get our food to go figuring it was almost done and the dining room was empty, so easy cleanup for them. Walked across the street with my to go food and it was all cold. The pizza dip cheese wasn’t melted. Usually my favorite a let down this time. The dips for all the appetizers I ordered were good. Will probably return if a friend wants to go but might not unless influenced to do so in...
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