This Starbucks is beautiful but soooooo slow. Even if you order ahead on your phone, & show up when it says it will be done, youâre still waiting an additional 10+ minutes just for one drink. Even at the drive through. No one in front of you, yet youâre still waiting a ridiculous amount of time at the window just for one drink. Edit: as I was sitting in the drive through waiting for my order, the person working handing me a grande. I ordered a venti and told them that. They said âwell I rang it in as a grandeâ. I said Iâd still like a venti and they said âwell weâre going to have to figure out the price differenceâ and then just stared at me blankly⌠like??? Customer service skills are lacking as...
   Read moreFirst of all, all other Starbucks give pup cups and this is one of the only reasons I go. This one does not. Also I didnât have a choice of latte. I had to have pistachio..one flavor and not my favorite. We used to get a choice of a lot of flavors. Itâs a different style now. Most stuff is forgivable until you meet a monster working the drive through. I told her itâs hard to hear her and she jumped down my throat. Apparently thatâs my fault. Customer service is so bad itâs...
   Read moreWent in at 12 to get two hot pumpkin spice lattes with only 2 cars ahead of me. I waited twenty minutes to get two awful lattes. One tasted super burnt and the other tasted like there wasnât any espresso in it at all. Not to mention they both had the wrong milk and neither had pumpkin...
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