McDonald’s — Restaurant in Bluffdale

I will never eat at a McDonald's that doesn't have a self-service soda machine more than once. I refuse to let the US become like the EU in regards to controlling how much soda I drink. It is not the American way. I almost left right away, but was pressed for time. I hate these new McDonald's with the staff in the back and no ability to get even straws, napkins, or ketchup on your own. Whoever thought up this concept needs to be fired (other more severe consequences passed through my mind). If you are going to bank on technology, your order screens better work. While I was there, I don't think one group was able to order successfully from the screens. Also, at least three different parties from the drive through came in with messed up orders. I was only there for 20 minutes (should have been 10, but did I mention nothing worked). For me there was a deal that required you to spend $2, but it wouldn't work on the self-service screens unless you ordered more than $5. The one kid they stuck up front tried his best, but man it was painful. Also, two of my 5 McCrispy strips were like chewing on an eraser. Won't be getting those again. The fries were just...

On 3 separate occasions i went to the drive thru around 12 30 trying to get some midnight food, upon arriving no one was working the drive thru as i pulled up to the window i notice the staff still wandering around seemingly doing nothing even making eye contact with me and walking away. On the third time i pulled up to the lobby window where a worker saw me and walked out to see what i needed. I asked them if there drive thru was closed (knowing it should be open) when she replied no instinctively confirming it should be open, then she immediately backtracked saying "oh yes it is closed as we dont have a kitchen staff at the moment" saying they have 2 people working. I had previously seen atleast 4 people working including her. This is just poor service and lying straight to a customers face. Apparently we are gremlins to them and should not be fed...

Ordered online, when I got there the girl with dark hair, acted like I was an inconvenience right off the start. Told me to pull forwarding, I waited for 5+ min for them to bring me a bag of fries! I ordered a 2 burito meal w/ picante , and 2 extra hash browns.. Another 5 min go by, and they brought the burritos and 1 hash brown, and shut the window before I could even open the bag. Since I could clearly trust what was brought to me. I had to go back through the drive through, to ask for my orange juice, picante, and other two hash browns when they said we dont have them anymore, gave me my orange juice, and still no picante sauce. I'm pretty positive they pulled these burritos out of the trash as well! They are stale, and disgusting! You'd think after sitting there for over 15 min my food would be fresh!!!Thanks, at least now I have a reason to...