Scooter's Coffee — Restaurant in Bonham

Scotters just opened in town so we thought we would give it a a go. We’re not really fans of Starbucks (in general nothing against any location specifically) So we ordered two CARAMELICIOUS blends, because we googled and that’s their drink they are most known for. Oh man… it was horrible, and I’ve had a sonic coffee 😂 also I don’t recommend that coffee either. It should be called caramel-iffish because it’s iffy if they even added caramel to them. The coffee was extremely bitter. The blend was super odd, maybe I’m just use to the ice blends at other coffee places. I’m not into the shake blend type at all. Like I even went through with it knowing from photos I wasn’t going to have a dessert style coffee like Dutch Bros, you can clearly see they add the bare minimum with sauce, but man the coffee flavor alone was just super bad, and I was expecting at least a taste of caramel with a name like that. I didn’t finish it and felt horrible for spending my husbands money, but now we know. On a plus the girl taking the...

I'm done trying to give them a chance. They simply just do not listen to customers! I have been there 5 times and EVERY time they mess up my very simple coffee order. At this point I feel insane for trying the same thing over and over expecting different results.

I always order a medium cold brew with a tiny splash of half and half and 1 pump of simple syrup and I always get a coffee so full of creamer its white and so sweet I can't even drink it!!

Today, again the same thing! Totally messed mine up and my wife ordered a medium sugar free iced late with hazelnut but she got Carmel flavored coffee so sweet she couldn't even drink it! We both had to dump them out and go to Starbucks where they actually listen to us and we got EXACTLY what we ordered!

LISTEN TO YOUR CUSTOMERS!! We tried and now...

I don't want to penalize this new business when they just opened so this is not a genuine five-star review. The coffee I ordered was watered down significantly because I wanted light ice. Was not good in the slightest.

Update: I filled out the Customer Service form. I hope your company is...