KFC — Restaurant in Bonney Lake

Last two times I have been here, this is my experience. Went through the drive thru on my way home from work. 30 minutes from order to pulling away. I was told the online orders are very busy, and they ran out of chicken. Okay, next time I will order ahead, not a big deal. As I did the next time, paid for ahead of time. Waited for about 5 minutes before anyone acknowledged that there was 3 customers waiting in the lobby. He asked the first customer about there pick up. When he went and asked why the order was not ready. I could hear the, I guess manager, tell him, " I don't know, if it was an online order I have been parking them". Anyone who has worked in this industry, knows what that means. He came back told her ther were out of chicken. There will be a 18 minute wait. I was then told the same thing. My order was supposed to be ready at 6:35 p.m. As, I am writing this, it is currently 7:10 p.m. and no chicken still. I will post this when I leave. The time is 7:15. I understand that a lot of employees are just doing what they are told. Those are the ones I hold...

Supposed to be honey bbq chicken little instead got Bread with some breading with a ton of mayo and tiny bit of bbq. I swear there is more pickle on this thing than chicken. And to add insult to injury it was $4! KFC used to he so good, and maybe there are still l9cations that are, but every time I venture to this location, which has been maybe 2 or 3 times a year for the last 5 years or so, they just disappoint. I think this might officially be my last try. And to top it off l, ice cream machine has been broken fir 5 years now. Have asked for a root beer float every time I have visited this location and their ice cream machine has been broken every single time. With chic filet in town now it would not surprise me if they have to close the doors of this location in the not so...

Messed up order again and again. Multiple people came back up to counter for same issue. I almost drove off before noticing all my fries were missing. Now all other food is cold. Had to wait another 5 minutes for fries.$55 worth of cold food. No refund offered. They had no medium lids by the drink fountain. Then got home and noticed I was missing a burger. This was a joke. One thing good i can say is the nice young man i think his name was Cayman? Was very professional at the counter with every behind him messing everything up. He had to deal with multiple customer coming back up to the counter just while i was there. He smiled, was professional, and did a great job with what he had to deal with. I have No Idea what the nanager was doing while all this...