So I placed i order on the app for 6 pizzas I got there at 9:20pm I was waiting on the line the cashier said who ever doesn’t have already placed a order to please leave because they have only 20 minutes to close and they already had backup orders. I so waited because I already placed my order online. When I she asked me for my name I told her my name she told me someone already came and pick up my order. I said wait how ? She said I called out the name and the lady said it was her…. I was like so you gave her my 6 pizzas without asking for a confirmation order really ? So we started arguing back and forth I just keeping repeating “so you gave my order to someone else without asking for a order #” she was saying no we don’t have to ask for a confirmation number yelling at me and stuff yes I was yelling at her too. But long short story horrible service it a dark skin girl with short blond hair and sling horrible attitude how she talks to the customer. I wish I had recorded the situation.
Also I came to the conclusion that maybe no one came and grabbed my order maybe they were just lazy and didn’t want to make my...
Read moreI like LC's pizza but this location isn't worth the hassle. I ordered online 4 days in advance for 3 pizzas and a 2 liter, I used a coupon. The day of (6 hrs before pick-up) I called and asked to change my pick-up time to 1 hour later than originally planned (6 instead of 5), young man on the phone said "okay." We hung up. I then received an email that my order had been cancelled and my money refunded. I called back, someone different on the phone, they said, "Oh he didn't know how to change it so he just cancelled it." Frustrating, but things happen. I say, okay and wait for an apology or a solution or a 'what can we do.' Nothing, literal silence for a full minute. I ask what the next step is, he tells me I can reorder now if I want but I can't use a coupon because it's not an online order.
I got 4 pizzas and a 2L from Pizza Hut on Stockwell Rd. giving them only 15 minutes notice and they were nothing but polite,...
Read moreI love Little Caesars PIzza but for the last year or so every time I went to get a hot & ready I always had to wait 15 to 20 minutes. Last night I waited 38 minutes. Everytime this happens I go pack to Pizza Hut. It dawned on me that Pizza Hut has a procedure for customers waiting on their order. Your name pops up on a screen that it's ready and step up and get your order. Little Caesars has NO SYSTEM except when you get tiered waiting you go up and check on it and you get the next pizza out of the oven. My problem was I waited until my name to be called for my order which never happens. Last night after 36 minutes went by I checked on y order and got the next Pizza out of the oven. So the "process" is to go up when you see pizzas coming out of the oven. Three stars give for great Pizza but process in place and only the aggressive customers get their...
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