Papa Johns Pizza — Restaurant in Bossier City

This has to be the worst papa John’s I have ever dealt with. Which saddens me bc papa John’s is my favorite pizza. First disappointment was about six months ago when I ordered my pizza 4 hours early to make sure it was there within about a 30 minute window before or after my scheduled delivery time. I called to see where it was just after that thirty minute window and lo and behold it was ready and waiting for delivery, however it had been waiting since 4:30 and my scheduled delivery was for 6. So it was cold. They offered to make a new one but then gave me and estimated 8:30 pm for it to be delivered. I ended up going to pick it up myself at around 7:30 and hour after my scheduled window of time. Tonight I ordered 2 hours early just to make sure again that it would be ready and was writing of last times mess up and just a fluke. 6:30 rolled around then seven then 7:15 only to be told that the pizza had yet to even be made and that they could guarantee it would be made within a half hour but once again couldn’t even give me a ballpark of when it would be delivered. Johnny’s pizza it is. Although I do not think it is as good it will be my new go to pizza place bc whoever is running the one one airline is running it...

Ordered 2 specific medium pizzas 🍕 with " NY crust " , but once delivered only 1 pizza had the requested crust and the other one was delivered with regular crust. I ended up on the phone with a very rude manager who tried to tell me that the NY crust is not available on medium pizzas ( so why even have the option when you order right ? ) and after I told him that one of the pizza DID have a NY crust , he just brushed me off and confirmed he had no intention to help me as customer. BUT here's the worst part though, I file immediately a complaint online, only to be offered a credit for the inconvenience, credit that i never received! And this is the third time that I had to complain about this place, with an obvious " bait and switch " fake credit probably offered just to shut you up. Time to find a new...

This is the worse papa Johns I’ve ever had to deal with. On top of my order being wrong, I ordered a pizza with light cheese and do you think I got light cheese on it?! No! It was extra cheese! Which was missing from my order and my chicken wings were raw and a pizza and drink was missing from my order. Not sure if it was the dd drivers fault or a miscommunication between both parties. So even though I ordered delivery I still had to drive there to get the rest of my food. The guy at the register seemed a little slow not sure why he’s the face of the company when you walk in but if I could give this no stars I would. The manager was nice so it’s not really her fault I used to know how it is to work with people that don’t know how to follow...