Unfortunately I am a regular at this location, and every time I hope it will be better than the last, but I am increasingly more disappointed with every purchase. Today felt like the final straw. Poor new guy was essentially training himself and he was really trying his best and was so sweet, but while he was struggling to make my order correctly, not only did I witness the manager snap at two other employees for talking and not working, immediately after, she did nothing to help this poor man, and was being lazy herself. I have witnessed this manager be rude to customers, employees, and on a bad day she might tell you that you can’t use your starbucks rewards and on a good day she might accept them. This will probably be my last visit and I will make the tee j into town for my coffee. This isn’t a one time occurrence, I have wanted to write a review for years and always opted for giving everyone the Benefit of the doubt but I can’t keep doing that. To the new young man that helped me, I hope you find a job that is much more supportive and no at...
Read moreTalk about a man who knows how to make coffee! This is truly the best Starbucks location for miles around. Charlie has an actual passion for the coffee concoctions and always goes out of his way to make the drinks custom and to taste. I struggle every time at any other Starbucks for the consistency that Charlie offers every morning. He not only cares to make the drinks how you order them, but offers suggestions and details about how certain elements blend together like cocoa powder and vanilla. I love starting my day here and Starbucks is lucky to have someone like Charlie working behind the counter. Charlie should be training all the baristas from here to Denver. It’s unbelievable the various ways each Starbucks location will make the same drink. Charlie does it...
Read moreWOW!!! Have never had such a horrible experience at a starbucks. Makes me not want to ever shop with them. ALL the ladies working here the morning of 12/4/18 are horrible and should not work for any job that is customer service related. The old lady who took my order was rude and acting like she was doing me a favor.. PLEASE!!!! Lear what respect means! And then the one with black her who gave me my order looked read the order and looked at it weird... uh okay judging much? And then a third lady rudely said Excuse me!!! Cuz I was blocking her way, just to remind you my order came up and I’m the one carrying a baby. PLEASE!!! Don’t ever go here, plenty of other coffee shops or Starbucks if you really want...
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