Dunkin' — Restaurant in Branford

Usually I get drive-thru and never had a mistake! Must have come late today, wanted the $2 2pm-6pm drink offer and was puzzled why my total was over $5 for a $2 coffee and a couple donuts. When I tried to resolve the issue I ended up deciding to just go home without my drink OR donuts. If you want the deal say "$2 latte" saying $2 coffee may lead them to believe you want a latte and a coffee? Tried to clarify I only wanted one $2 drink no matter what it's called. Like 4 times but my total was still over $5 so she obviously had both a latte and a coffee on the ticket. Some of us are tired and need coffee and don't care what its called. Latte contains coffee!! I had a long day and couldn't bear to continue clarifying so I decided to go to the gas station instead. Management must really work with the differences between coffee and latte so I'm sure it's really important with the deal and all, the employee was kind and I must have just confused her with my choice of words....

I ordered a toasted bagel with veggie cream cheese this morning and received it barely if at all toasted. What bothered me was there wasn't even a quarter of cream cheese on my bagel! There was no cream cheese on the entire bagel except a thin layer on less than a quarter of the bagel! It was so ridiculous that it was almost comical except that it now happened 2 days in a row and that I paid for it! The same thing happened when I went there the day before but I thought it was only a one time incident and mistakes happen so I decided to give them another chance. I basically paid $2.54 for a Sesame bagel 2 days in a row plus tip which is outrageous! Never again! At least when I order something at Starbuck's although it's pricey there, they never make a mistake. I'd rather pay extra if they...

The Workers Attended to me Did not Label The Coffee. I Asked for Hot Coffee He Made Me Ice Coffee And When I Tried To Explained To Them They Were All Laughing At me. The So Called Assistant Manager Don't Have Quality To Be an Assistant Manager The first Question She Asked Me Was You Want Your Money back And Replied By Saying Yes And She Did And She Continued Saying And Quote ' I Put Your Money Back in Card If You Need Your Items You Can Take it Free. I Tried to Explained But The Assistant Manager there Has 100% Attitude. No Business Orientation At All And That's Wost Dunkin Donuts I Have Ever ...