Me and my entire extended family came here on a family reunion. All of us of been to some sort of place similar to this (in the sense of throwing rolls), and were very excited to be able to be involved in the fun experience. We had called a few weeks in advance, as we have a large group, to reserve a spot. But when we got to the Resturant, the lady at the front desk told us we would have to wait nearly an hour, even though we had a reservation. She said, and I quote, “you guys were the second group to call in so we do not have an open table for you.” Weird, right? We confirmed our reservation for 6:00 weeks prior, and this conversation happened around 5 minutes before, so it’s not like we were late or anything. But isn’t that the entire point of a reservation, to reserve your spot for a specific time? And few of us tried arguing with them, but they just kept saying that we were the second group to call in, so we had to wait. At one point in the argument, one of us pulled up the definition of reservation, which is “the action of reserving something,” and reserve means, “arrange for (a room, seat, ticket, etc.) to be kept for the use of a particular person and not given to anyone else.” We had to explain to them that because we had a reservation for a specific time slot, we should not have to wait. Eventually, after a little bit more bickering, they finely folded under the pressure of over 20 of us arguing with them. Then they led us to our table.
Okay, once we actually got seated, it was a normal Restaurant, except for the fact that servers were throwing rolls to people. Luckily only a minute or two after getting seated, a roll flinging server came towards us. We all put our hands up and this older lady started flinging fresh rolls at us like prime Tom Brady. She stood at one end of the table and was chuckin’ those buns with perfect accuracy to the complete other end of the table. We all caught one and slathered it in some of their delicious butter that they had at the tables. I don’t know about anyone else in my group, but I floated away into roll heaven after my first bite. I was bouncing on the delicious and soft rolls mountains. Once I came back down, I quickly finished the roll in my hand (which took no time at all), and made sure to catch one more roll before the server was out. I once again slathered it in butter and floated away once again into roll heaven. I wanted another, but sadly, when I turned to catch another one, I saw the waitress walking away with her empty roll bowl. Then we ordered drinks and appetizers and all that good stuff like any normal Resturant. But just before our appetizers came out, yet another round of rolls came out, and that waitress was back to flinging rolls. I caught a few more this time, scarfed them down once again. Then our appetizers came out and shortly after, our main meal. I got a chicken sandwich, and mid bite, I saw my sister across from me with her hands up, so I quickly put my chicken sammie down and caught more rolls. I finished the rest of my food, and saved one roll as a little treat, I slathered some butter on it one last time, and scarfed it down.
In conclusion, this restaurant is amazing except for the reservation mishap. The rolls taste the same, if not better than Texas Roadhouses ones, and the food was also above average. A top I could tell you is if you know you are going to eat a bunch of rolls, either order a small meal, be ready to take half of it home, or leave with your stomach about to burst with...
Read moreMy boyfriend used to come here and as this was our first time in Missouri, he brought me here as well. We were both excited and looking forward to eating here after driving from a different state. My boyfriend ordered a 6oz steak with BBQ beans and mashed potatoes. Let's start with the steak- over seasoned so much the skin was crunchy, he asked for medium and it came out medium well. He slid it down his throat. The BBQ Beans (baked beans if you will) came out as Green Beans with bacon bits. And lastly, his mashed potatoes were immediately noticed to be instant. Even instant can be prepared to make you think they are fresh. As for my plate, I ordered 2 Pieces of Catfish with fries and hush puppies. The hush puppies tasted normal, but the steak fries threw me for a loop. The first one I bit into was seasoned, but it tasted so weird and I couldn't identify the seasoning. They were also luke warm, as if they were the first done and set aside- we did wait a while for something that should've been done in 10-14 minutes. Lastly, my catfish was weird as well. I had been thrilled to know I was getting a chance to have catfish again and was hard debating on the all you could eat or 2 piece. I'm glad I got the second choice- the catfish was crusted hard from being overcooked. I literally couldn't eat the majority of my meal and it was $16.99. Both catfish were not edibile to me or my boyfriend. As for the service, management did well. When we got our plates, my BF needed a refilled water, but the lady that brought our plates wasn't our server. Then, we had to flag another lady down for our silverware. She gladly brought us what we needed. Our server was barely over our table. My BF finished half his little meal (costing $19.97) before the waiter finally asked if he would like a refill. I never got a refill. The next time we saw him is when we got our check. Now for the management part. As I was tasting the fish, I ended up peeling the seasoning off and eating the actual fish when a lady in casual dress asked if everything was okay. Normally I cause no scene, but I hadn't gotten to the point where I couldn't eat anymore. Paid for the fish so I may as well eat it right? Well, me and my BF talked about it enough I nearly got emotionally upset, so when I saw the casual lady again, I asked for her assistance (saw her more than the waiter anyway). She was actually a manager, so I told her about my fish and said I understood if it was an accidental preference thing on my side. But I broke down a little and decided to lay it all on her, from my catfish to my BFs mixed up baked beans. The mashed potatoes part was kinda irrelevant really? She apologized kindly and even offered me a new plate. We spoke some more and I feel like she got a good idea of how I'd like the crunchiness of the fish and possibly even cooked it herself. The entire to go box was great. The atmosphere was also pretty great. Honestly wouldn't have led us to believe we were going to get such...
Read moreWe arrived around 7:30 pm, an hour and a half before close , and were sat promptly. Rolls were being thrown when we arrived which was coo but we were sat in a row of 3 booth which had customers that were still with menus and no drinks. After about 15 minutes of us being there, one of the other booths flagged a waitress down and asked if anyone was over our section. The waitress apologized and started taking orders and had young man take ours. We ordered our drinks and food, chicken strips dinner with Mac n cheese and steak fries, surf n turf with rice and loaded baked potato, and Smoked BBQ beef. After ordering we all went to the restroom to wash hands and such, men's had a foul order and had water and paper towels everywhere, and the whole faucet fixture was loose and coming off these were signs that already made me want to leave an never come back. However, I returned to the table and our drinks were brought promptly and we had some more rolls tossed our way, they were pretty good and somewhat sweet but no real butter to be found. Then our food came after a reasonable amount of time, my daughter got her chicken strips, fries, and Mac n cheese, they were pretty good chicken strips but the Mac n cheese was severely over cooked and was mush. My wife got her sirloin shrimp and about a pound of rice but the baked potato was nowhere to be found but received after she had finished everything else, she did enjoy her meal. Lastly I received my green beans, mashed potatoes and BBQ "beef". I was looking at my "beef" and was think damn... That sure looks like pork but I took a bite and was like yup that's some extremely dry pork with BBr sauce. I ate my beans and mashed potatoes as I waited for our server to return. Upon his return I said hey I ordered the smoked BBQ beef and asked if what I had was the beef. He looked confused and said "uh yea, that's the beef", so I poked it around and stated that it surely looked like pork and he ended up agreeing and said let me go check. Next a different waitress came over, who I believe was training ours, and said he put in the smoked BBQ beef and that's what I got. I again poked around to to show the color and texture of the meat and she doubled down and said she's a big pork eater and said what I had was not pork. I said well it isn't beef so she offered to send the manager over to which I said ok. I Google searched a picture of my meat lol, it too thought it was pulled pork. The manager never came and the "veteran" waitress never returned either. Our original waiter came back and asked what he could do to fix it and I just ended up asking to have it removed from my bill as I was just ready to get out of there. I do not under any circumstances recommend...
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