When here with the family to see what everyone was talking about. But, I was a little disappointed when we got there the line was really long which is fine. I can wait not a problem but then you see its because there menu is so expensive that people just dont know what to order when they get to the front of the line. Service was mediocre as the staff were not communicating with people to help the line move. They just kind of looked at people waiting for someone the say something. Atmosphere was load and i mean load the music was so load that i found myself almost screaming to be able to hear my wife. The kids zone was dirty as some parents found it ok to let there kids go in to the play area with ice cream. The floor was really dirty and the tables were dirty as well. And lastly the Ice cream and the snacks they sell were bland and didnt have much flavor. They looked really good and eye catching but no flavor. I will stick to the other places Im us to going to with the family. Sorry...
Read moreIce cream is very mediocre. Nothing like the ice cream you'd get on the streets of Mexico or any Latin American country. Had a scoop of coconut and a scoop of queso ice cream and they tasted exactly the same, very bland, no "pop" whatsoever. Same goes for the second order of mamey and coconut, no difference in taste between them and bland. The place is MUCH too noisy. Kiddie play corner is cute but they need to enclose it in plastic panels to help soundproof it. I guess we're sticking with Guanatos in Oakley, their ice cream flavors "pop" with Latin American...
Read moreWhat a great place! My grandson loved it we went two days in a row for his birthday. The staff was great. It’s great to see an owner working. I read the reviews that some staff don’t know all the answers about the flavors. There are so many flavors and so much to be able to answer and the staff are young and are learning. They found answers when I had questions. The experience and vibe was great! Ice fruit flavors, yummy. Selection is crazy good. Great addition to Brentwood! Thank you for making a three year feel special, we...
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