Subway — Restaurant in Bridge City

Walked in tonight, 08/20/25 @830 to order. The guy preparing the sandwich needs to find another job! His customer service skills are pretty much pathetic. Throwing the lettuce on my sandwich and making me feel like I was a bother is ridiculous! I added avocado, and he got upset! I thought I was the one paying for the food 🙄. I ended up leaving him with the sub in his hands and walking out. I don't want to purchase a sub that is made with disgust. If you don’t like your job son go find your passion! This is not it! This Subway franchise should be ashamed of having you as...

I placed an app order on the 21st. The store did not have the items needed to fulfill my order. This would be fine, if a refund/cancellation was an option. The employees claimed to have no way to cancel or refund my order, not were they willing to agree to allow me to pick up the correct order at a later date. I have put two customer service requests in through the subway website, but have not heard back in over a week. I would love to settle this, as this is no different than theft. My money was taken and I didn't receive anything...

Manager has a bad attitude which I see that it spreads to the employees because they are not trained well enough to follow directions and figure out which condiments are which. I've been to the store numerous times in the last 4 years and the last 2 months have been horrible. Manager has everyone on edge if she can't listen to her music while her employees mumble behind her back. They are more focused on her attitude than the paying customer all while she sits in a corner chewing and popping her gum while orders...