Massimo Pizzeria Ristorante — Restaurant in Bridgeport

I stopped in after work and wanted some slices of "grandma/nonna" pizza. When I asked one of the owner's, he directed me to the area of the counter where there a few different slices of regular pizza that were dried out &looked like they were sitting there for hours. I was really hungry, so I said I would have a mushroom & sausage slice. As he was putting it in the oven to heat up; I noticed him give a customer a slice of grandma pizza, so thinking it was the last slice, I asked him how long it would be until he made a fresh grandma pizza & he said 20-30 minutes. After this, I was still waiting for my slices & I saw him give another customer a slice of grandma pizza. So I questioned him & said I thought he said they didn't have anymore. His attitude was very dismissive, so at this point I was extremely annoyed & walked out. When I got home I called to let him know I didnt appreciate the deceptive shady service. Overall, I'm not sure what the issue was with him lying about not having anymore grandma slices & saving them for what was obviously favored customers. Needless to say I won't be returning there and they know what they can do with their...

Amazing food best in the area hands down!! Staff is so great to there very welcoming, sweet, just so personable and professional they really know how to make a customer want to come back and not just buy their food where's the food is out of this world I've never had anything bad from here but by also the staff just basically appreciating every customer. A lot of people have been going there for years so they know people by first name including mine. I can call in an order and they know exactly who I am before I even give my name just by my order!!! Lol I love Massimo I strongly recommend this place if you've never had it thenn like I said anything from there you buy you will not be disappointed it's real quality Italian food and they put heart into everything...

We have been going to Massimo's for years. Last night my husband had chicken Marsala with a side of pasta. He asked for meat sauce and was never told there would be an up charge. When the bill came - $3.95 for two tablespoons of sauce! When we paid the $60 bill with a credit card, we were charged $62.50. When my husband asked, we were told there is a service charge for using a credit card. I own a small business and credit card fees are a natural part of doing business. A couple of years ago there was a lettuce shortage and, although your dinner had salad included, if you wanted salad, there was an additional $1 charge. Massimo has nickeled and dimed us for the last time and we've been going there for 40 years. They lost life time customers over a...