First.. this has been a favorite spot for me/friends/family for aslong as we can remember. But after this incident i truly don’t think i will be coming back. I’m not the type to really do reviews at all but this experience was ridiculous. We were waited on by a “denira” i believe her name is. 0/10 from the moment we walked in it was like she didnt want customers there. She had an attitude from the second she sat us.. no utensils i had to go up and ask her for them, my entree came out before our appetizers even did..and they all came about 15 minutes apart. Not once did this girl come to our table to ask “is there anything else i can get you guys?”, or bring over more napkins or any at all. All the napkins we had were from our rolled up utensils..we had a table full of plates from our appetizers and barely had room , no items picked up,no acknowledgement what so ever. I tried keeping my cool because I was with my family and we literally we’re trying to enjoy a dinner as a family who just experienced a death not even 2 hours before hand. The only time she came to the table was to bring us our to go containers and goes “are you guys ready to leave yet?” I still had half a plate of food.. i went up to pay and there was a gentleman at the register who told me her name when i asked, i told him what a horrible experience this was,how she has no class or proper etiquette . I even stated “I wont make a show here because i actually have respect for people “, along with her coming out asking me w/ an attitude and when stated the same to her it was like she could careless,she just rolled her eyes and slammed my card on the counter with the receipt by a snotty “have a good day ma’m” and laughed off . It was the first time i have ever not tipped ,let alone a $100 tab. Which is the LEAST we have ever spent here.. i have served plenty of times before so i know what are the Do’s and don’ts of it.. its a shame because we really love this place but with the way the service is i doubt they will have much success.especially seeing this is an existing issue from all the previous reviews.